Customer Testimonials
Associates are very knowledgeable...took my trek in for a tune up after my bike had been in storage for a year...my bike is riding like brand new...thinking, I want another mountain bike, same brand, but carbon...already got the procalibur picked out!
Bike runs great
I like the way the gloves fit .
Took my road bike in for a tuneup and was happy with the service!
Guys we’re straight forward
Very cool and easy to talk to
Helped my daughter and I when we came in
Staff is always friendly and welcoming. Service section is professional and efficient. And, of course, they have a good inventory of bikes and accessories.
Excellent customer service!
The staff was friendly and very helpful and knowledgeable in helping us decide which bikes to get. We also got to test ride the bikes. From start to finish it was a great experience.
Everything!
Great service
Great experience with everyone at this location. Very happy with the entire process.
Service was great. Your team is friendly and helpful
Careful, quick, competent, honest and kind. The best bike store around. We've been customers for decades, and not just because they're close to home.
Nice people ,ok prices
Nice environment
always helpful staff makes shopping easier.
Excellent Jax location. In, requirements and wishes given, consultation and options received, no upsell, no bs, out in 30 mins. This is how business should be conducted.
The team was very attentive and my job was done quickly.
you carry quality brands (Bontraeger), and I like the personal service I need when I come in.
Was good all around so far
Jax staff were very helpful with getting my bike ready to be safely shipped across country. I feel confident that my bike will arrive safely at its destination.
Jeff went above and beyond to help me with a tool request that was out of stock.
Jesse is the best! Not only knowledgeable, but super nice! Those are qualities that will keep us coming back👍🏼
Everything
Everyone very knowledgeable and professional! Love to visit JAX!
quick and efficient.
I've bought 3 bikes from this shop and they have served me well. I've ridden thousands of miles on my Treks and Jax has always kept me going thru the years!
You stock a great selection of bikes and gear and your personnel are hands on friendly and eager to help.
Courteous and professional
Bike looked better than new
Great service.

Braxton and Joe are always top service providers in terms of quality of work and quality of customer service