Customer Testimonials
The service - the staff is very helpful
This shop is convenient, has great helpful staff who know what they're doing and they stock everything you need..
What I liked most is how kind Braxton was.
Everyone is always extremely helpful and knowledgeable. It's a joy to go into my local favorite bike shop!
Great service, great follow up. Don listens and takes care of his customers!
Excellent quick and friendly service!
Friendly knowledgeable
The bike works very well after the tune-up.
Don was very friendly and offered several cost effective solutions to figure out what would best match my needs. He was readily available to answer my questions. He fixed my bike in a short time and I appreciated his help loading the bicycle into my car as well.
Great customer service
Great and friendly service!
Knowledgeable and helpful staff.
Friendly, casual but professional, knowledgeable
The service from everyone in the store was great
Don provides exceptional service and the staff does impeccable repairs.
Great customer service, very helpful and knowledgeable. Keep up the good work👊🏻
Nice staff.
Staff is Knowledgeable and not aggressive to sell.
Well informed and help staff
Excellent service, delay due to shipping but they did a great job keeping me informed.
Great customer service
Great service, very nice help!!!
Awesome service and customer service, very satisfied with the personnel and knowledge of bikes and accessories.
I trust my two Trek road bikes to the Service folks at Jax in Irvine. The are all personable, make solid recommendations and follow through with great service.
Eddie at Jax is fantastic! he always helps me with all of my bike issues. Thanks Eddie!
Good
Staff is both friendly and competent :)
Easy going. Respect and knowledgeable
Friendly and helpful.
Very informative and helpful staff