Customer Testimonials
Everyone was very helpful and knowledgeable. I will definitely be coming back.
Friendly and knowledgeable staff, great turnaround times on service.
David H. was very helpful and knowledgeable about the e-bikes. He answered all of our questions and made the purchase of bikes for my husband and me very seamless.
Excellent customer service. The people are very knowledgable and friendly.
Prompt service person took our walker brake repair request and was very accommodating of our time and questions. Other personnel were equally helpful and efficient. Liked getting the text "done". The store space was spacious and showed off products.
Great service.
Excellent inventory of high quality bikes. Knowledgeable service technicians. Helpful sales and management personnel. A rare combination of these things these days.
Very helpful, knowledgeable, and personal.
We brought a bike in that we purchased from another vendor with something broken and Jax's was able to fix it within 24 hours for a great price!
Great service and friendly people!
Jeff and the team are always great to work with!
We got our complimentary bike tune within the first 6 months of purchase. Great, personal, professional and friendly service as always :)
Knowledgeable and friendly staff. Super informative about bike upkeep.
Quality bikes. Helpful staff.
Good prod
Very kind and professional!
Jesse in service is very knowledgeable a friendly.
Personal service that is tailored to the customer's needs
Wonderful experience at Jax in Long Beach. Very nice store with exceptional staff. Andy was incredibly knowledgeable about the bikes I was interested in and helped me find the correct size and seating position setup. We went on multiple test rides and I am very thrilled with the purchase. Their service, attitude and store are world class, I highly recommend to purchase a bicycle from them!
Knowledgeable and kind people.
The help and advice I got was first-class
Super friendly staff, knowledgeable and helpful!
Support of the Youth Leagues and School!
I like the Roscoe 7 value and quality of ride… great all around bike. Great customer service at San Clemente location.
Thank you,
Daniel
Jesse was great, kind to my daughter, and helped us in a timely manner. Much appreciated!
Great service, people that work there. Bike is like new.
Top-notch service-great products!!!
Friendly service...
Great staff..
Your service is professional. efficient and friendly. I will come back.
Very knowledgeable and open when providing a diagnosis on the repairs needed