Customer Testimonials
Thorough explanation of tune-up options.
Quick and efficient nice people to work with
Always super professional and helpful.
Friendly & efficient customer service. Great group of individuals working there & our family always feels welcomed whether we are bringing in a bike for repair or just window shopping. Dave has been helping us out for years now & Don most recently helped my son get his mountain bike serviced and repaired. Thanks!
Straight forward… No BS. Nick has great knowledge & great attitude! Wouldn’t take my bike anywhere else. Thanks !
Excellent service! The team quickly diagnosed the issue with my Trek e-bike, adjusted the gears perfectly, and made sure everything runs smoothly. Very friendly and knowledgeable staff — I definitely recommend this shop for any repairs or tune-ups.
The service was very quick, and all the staff were spoke to were communicative and friendly.
One of the bikes we wanted was in inventory. The other was shipped by the next day. Both Braxton (manager) and Joe were extremely helpful, patient, and responsive. They took us through everything we would need, helped us choose products, and then had them on our bikes by the next day. When we picked up the bikes, they fit them to us, taught us how to use various parts and products (Thule bike rack, lights, etc) and saw us on our way. A VERY good experience and one I would recommend to others.
Friendly staff, in stock parts, convenient location
Braxton and his team are awesome. They are knowledgeable, friendly and have a can-do, problem-solving attitude. You can trust their advice and recommendations, as well as the quality of their work. They explain things in a way that's easy for a non-gearhead to understand. Chris
Fast, friendly, knowledgeable , and attentive. I can’t imagine a business being run any better.
Variety of products.
Staff friendly and always willing to help. Kudos to Jeff!
I dropped by with a flat in a rush to hopefully, fix it and get back to my ride. The shop was closing in 30 minutes. The two associates who helped me were friendly, professional and prioritized me, which enabled me to complete my ride that night.
I truly appreciate them both for their excellent customer service.
The staff at Jax Bicycle Center go above and beyond to assist their customers. They have been so helpful with maintain my Trek Rail Electronic Mountain Bike. You can be assured that they will take care of your concerns and provide excellent service.
Instructional
Anders was SUPERB with his assistance, courtesy, & knowledge. Great shop!!
Professionalism and prompt turnaround of service.
Robert was fantastic. Very kind & knowledgeable. Both employees greeted us immediately upon entry & made us feel welcome. Would recommend!
Salesman took his time, answered questions thoughtfully and explained the product function fully which made it easy.
FRIENDLY ON TIME SERVICE TO A HIGH QUALITY.
THE WHOLE CREW IS FRIENDLY AND WELCOMING.
Super friendly and knowledgeable Team. Work was clean, good, and timely.
Great quality and service though more expensive than others.
Excellent service and friendly staff. Performed a bike tune up and it looks new.
Joe was so very helpful went out of his way to make sure that I had everything I needed. Ordered my bike perfectly and was just top-notch person to deal with. I really enjoyed working with him and he’s a special person kudos to him.
It’s not the product it’s the staff. Great grip of guys easy to speak to patient and knowledgeable.
Great selection and expert guidance from polite, respectful sales staff.
The staff is always knowledgeable and helpful. I purchased a Thule bike rack and Jeff helped me figure out how it attached to my Lexus ES 350. That help saved me a lot of time and frustration. Thank you Jeff. :)
I’m new to gravel biking and the staff went thru everything with me and made me feel very comfortable with a very expensive purchase. It’s like a biking community that o never knew existed.
He was very knowledgeable and patient and completed the repair the same day. Excellent!
Very friendly staff and perfect, clean bike repair. Thank you!