Customer Testimonials
Service was great! Very helpful and nice
Customer service is incredible.
Jeff was an incredible resource for us as a family. We went in yesterday looking to purchase two bikes for our kids. They were their first new bikes and Jeff showed an incredible amount of patience with us as we decided which bikes were going to be the best for our kids. He offered so much insight and had great, honest recommendations. We were so pleased with our visit.
The lady that helped me was very nice and knowledgeable. She helped me choose the right helmet for me and my wife and answered my questions regarding a rear bike rack.
I have worked with Anders, Thomas, and others for years in servicing my older bikes and the recent purchase of a new Domane. They are excellent and provided outstanding customer service!!!
The people. Answer and the whole team
They stand by their work.
Top quality products.
Great customer service, knowledgeable, good price and delivered on time
Experience at your shop was awesome! Great stock of all different types of bikes and your employees are all over customer service. Joseph was great! We will now only by our bikes from Jax Murrieta!
Love the flatpack service.
Personal service
Everything! The service is fantastic and super helpful!
Super knowledgeable staff, easy to shop
Your service is very good and the products are great but one thing I didn’t understand nor like was not being able to pay by phone when ordering a part I needed. Happy with service and staff but that policy needs to be reconsidered.
Great service. Honest and friendly without being pushy.
Great customer service with friendly staff.
They are really good quality and sometimes pretty cheap
Good selection ⁵
Easily helped fix kickstand and replace it, wait was reasonable as well
The product is top notch but the people working in the shot are awesome.
Best customer service Ever.
Convenient. Knowledgeable staff. Good open hours.
Always responsive and high quality work.
We had a fantastic experience at Jax Bicycle in Murrieta. Jeff was incredibly patient and thorough in answering all our questions, leaving us confident in our investment. The ordering and assembly process was impressively fast; we had our bike by the very next day! Joseph was also a huge help, assisting my boys with sizing and picking out their helmets. We felt welcomed from the moment we walked in. Excellent customer service all around!
Great selection of products. Knowledgeable staff.
Not only did I get a great deal on the bike I purchased, but the service was outstanding. Misty, the GM, gave us her full attention and made sure everything was perfect. She took the time to properly adjust the bike for my girlfriend, offered helpful recommendations for a basket and bell, and even installed them herself.
This is definitely my go-to spot for bicycles. If you’re in the market for a bike, this is the place to go!
Thank you, Misty!
– Marcus
Thomas was great. Took his time to explain everything to me and answered all the questions I had. I didn’t speak with Thyago, but my bike is beautiful and all components are dialed in. Thanks guys!
Professional and personal service
Expert service and sales people. Knowledgeable and friendly