Customer Testimonials
Great customer service in a world of poor customer service. I made several trips shopping, comparing and ordering product and all interactions were great.
nice people behind the counter
John went the extra mile!
Wyatt was really helpful in trying to find us a helmet and possibly a bike for my son. Can’t thank him enough
Excited, back on the road again, thanks to the understanding staff at Jax Bicycle Center, I discovered in being a novice, I incorrectly attempted to install the inner tube.
Their clarity to explain the proper way and professionalism of how to self install a inner tube is much appreciated.
I'll be back as needs dictate.
Thanks Much, Mr. Lee
Reliable and very good products.! Amazing, helpful and friendly staff. My granddaughter says the temperature is always cool and it always smells good.
Quick and personal service.
You fixed a flat and did an overhaul on my e-bike. Very professional and thorough job. Thanks.
Friendly and professional staff . With great product
Nermin and coworkers were professional helping me w/ my 2 bikes.
The guys at Jax are always extremely helpful every time I enter the store. Their customer service is outstanding.
I like that Jax's products are services are centered around the brand of product that I use, Trek
Product Availability and inventory
In store bike services , fast , honest and helpful
Service was quick, people were very friendly and personable!
Your staff is friendly and helpful and your products are top of the line!
The crew here is the best. They listen carefully and provide the best service. I appreciate that they provide the most practical solutions, balancing quality and affordability. They went "above and beyond" by helping me find a replacement part on eBay because the manufacturer stopped supporting it due to age of the bike. The repairs were finished a week earlier than estimated.
All of it!
Efficient and knowledgeable.
Good quality
Paul was the best! Very helpful and friendly.
Friendly , great customer service A+++
The service staff are excellent. Very knowledgeable, quick and fair prices. Their work is top notch.
The store rep didn't give up when the ordering system didn't initially find the parts I was looking for. Friendly service.
Great service from knowledgable and caring employees
Staff are friendly, informative, and great service!!
Jax's has great bikes and knowledgeable workers. The prices are very fair since you get quality from a Trek ride!
Location
I want to thank Jesse for the help he gave while looking for a seat for my Trek Marlin 7. Thanks again
Products are top notch in quality. Services are exceptional, staff is very knowledgeable.