Customer Testimonials
Product Availability and inventory
In store bike services , fast , honest and helpful
Service was quick, people were very friendly and personable!
Your staff is friendly and helpful and your products are top of the line!
The crew here is the best. They listen carefully and provide the best service. I appreciate that they provide the most practical solutions, balancing quality and affordability. They went "above and beyond" by helping me find a replacement part on eBay because the manufacturer stopped supporting it due to age of the bike. The repairs were finished a week earlier than estimated.
All of it!
Efficient and knowledgeable.
Good quality
Paul was the best! Very helpful and friendly.
Friendly , great customer service A+++
The service staff are excellent. Very knowledgeable, quick and fair prices. Their work is top notch.
The store rep didn't give up when the ordering system didn't initially find the parts I was looking for. Friendly service.
Great service from knowledgable and caring employees
Staff are friendly, informative, and great service!!
Jax's has great bikes and knowledgeable workers. The prices are very fair since you get quality from a Trek ride!
Location
I want to thank Jesse for the help he gave while looking for a seat for my Trek Marlin 7. Thanks again
Staff was quick to assist with the tire repair and ensure the needs of the customer were met. Staff was very friendly and informed customer of cost.
Excellent customer service.
Great service. A par ton my bike broke while I was riding . . . They had it in stock and I was able to ride out within minutes. Thanks!
Five stars! Love this place! Misty opened up early and helped me fix a flat and get back on the road. She was friendly and very helpful. Highly recommend them for all your bike needs.
Jesse is great!
Good quality and prices
It’s my neighborhood bike shop forever. Always doing great quality work thank you.
Amal was so helpful with diagnosing my bike issues and they were fixed within the hour!
Everybody was kind and friendly and respondedThe second I walked in the door. The store was organized and provided everything we needed particularly We used the repair center . They went above and beyond to meet our needs.
Friendly, Ultra Professional, convenient!
Outstanding customer service.
Staff are awesome! Knowledgeable, friendly and helpful.
I like that Jax's products are services are centered around the brand of product that I use, Trek