Customer Testimonials
Great, knowledgeable, & friendly staff!
The customer service from this shop is fantastic. They are friendly and knowledgeable. They also don't try to upsell you, which I appreciate.
Amazing customer service!
The staff is always friendly and helpful.
Your staff were knowledgeable and courteous. It is getting harder to find stores that know their trade. Thank you for being a great community resource!
Good selection in store and great service
Have been shopping at Jax for decades. Staff is friendly and helpful and knowledgeable on products and sizing. If Jax doesn't carry a product im looking for their happy to recommend where I may be able to find it. Jax's always carries great specialized bike accessories , specially for holidays, to help us track out our bikes for the 4th of July.
Jax has a great maintenance team which also have quick turn around time. We take all our bikes to Jax for general maintenance and repairs and our "to go" bike shop.
The customer service was awesome. The employees were knowledgeable and down to earth.
Great service team.
The dudes here are awesome, knowledgeable, and really went out of their way to take care of me and my family.
Thanks to Nick Paulsen, Service Managers efforts, I was able to get significant "warranty" reimbursement from Trek towards a replacement Townie. I will continue to to do business with them because of the extraordinary service I received from him.
Always have parts in stock
Great service
Fantastic shop and customer service!!!!
The entire Team at Jax are awesome!
Their work, prices & professionalism are top notch, and on top of it all, they’re great guys.
When my wife or I need anything for our bikes, Jax is where we go!
Quality and customer friendly.
Customer service was great. Thank you!
The staff is always polite and professional. They do excellent work at a fair price and timely manner/
Braxton and his team had the best customer service on this industry, never try to upsell things that you don't really need to replace, they all have an amazing attitude, ready to listen to you and make the necessary recommendations
Transparency, expertise, professionalism
You guys are very good
Very knowledgeable sales people always friendly and willing to help.
great service
Quality products and good customer service
Very friendly, knowledgeable and GREAT service.
Great product quality and fast shipping when ordering parts
Jax Bicycle Center in Murrieta is an outstanding bike shop with great customer service, knowledgeable staff, and a true passion for supporting the cycling community. The team is always helpful, professional, and willing to go the extra mile to make sure riders are taken care of.
As a veteran-focused organization, we also truly appreciate how military friendly they are. Their support and respect for veterans and active-duty service members means a lot. Whether you need bike service, gear, or just honest advice, Jax Bicycle Center–Murrieta is a place you can trust.
Highly recommend them to anyone in the mountain biking or cycling community!
Respectfully,
Jacob Cruz
Founder
Expeditionary Veterans Association
Great service!! I called about a small bike for my grandson. They immediately called me back and told me it would be assembled by the time I arrived. Arrived at agreed upon time and it was ready to go. Good communication and great service. Thank you
Always have what we need. It is our "go to" place for all of our bicycle needs
Fast TAT, did what was requested, Great Attitude, Solid work on the bikes
JOHN IS THE MAN AND I WILL NEVER GO BACK TO FLATS AGAIN. CLIP IN PEDALS ARE THE BEST!!!!