Customer Testimonials
Haven’t been there in years! Still very helpful and recommend everyone should go there
Staff and technicians are very professional. Thanks
I’m just a casual rider - I come in to service the family’s bikes. But you treat us with respect like we are big spenders and I like that.
Ps- my teen son is applying for a job there! It’s his first job - so no experience- but he’s honest and a good worker! So please consider him!!!
Helpful, friendly service. Thanks!
Great Service, friendly staff
I needed a new bike and knew that I would buy it from Jax (that’s where we purchased our son’s bike and the customer service has been great).
Jacob was very good and friendly and gave me some good pricing and I think it was Dan or Don that then offered to help me take the bike out to the car that was very nice so the service was quite good the bike looked nice it was a little bit dirty when I brought it in I could tell that you had cleaned it up a bit for sure and everything looks great I haven't had a chance to write it yet but so I think you know between price and service I certainly would recommend your shop.
Knowledgeable staff, professional and personable. Not salesmen, and addressed all my questions and concerns. I will be back for any future services for mine and my family’s bike needs and services.
Great service!
Great service!
Always great service! Professional and always willing to do what it takes to get you back on the trails!
All the guys in the repair shop were very helpful and informative with all my road bike needs. They took the time to answer, educate and explain in detail. I've used their services many times in the last 15yrs and will continue to do so.
No pressure sales, friendly staff.
You have everything and awesome customer service
Will is the service man👍
Friendly sales reps and great service!
Prompt professional service. Good advice and
Courteous.
The clerk was very helpful in providing the item info I needed.
Clay and Don are great! They were able to fix the issue I experienced with my bike. They are knowledgeable with the subject matter and patient with customers. I highly recommend anyone who experience bike issues to see Clay and Don. I will definitely return if I have any new bike issue.
Thank you for the great service.
Jax employees always say yes. i can help you.
Excellent service! Everyone there is very friendly and very helpful. I usually see Paul when I come and he always goes above and beyond. Very pleased with the service and I highly recommend Jax bike shop. I give it the highest rating of 10.
Great service. Great team.
Verry good
Lee helped me air up my tires and sold me some really nice lights for my bike.
If you don’t have exactly what I need that you will put an order in works well with me.
Always friendly service and reasonable prices.
Liked there customer service
Friendly, helpful, willing to discuss pros and cons of the product I was looking at.
Excellent support. Dan was service engineer. He was very friendly, kind and provided professional service.