Customer Testimonials
Very friendly service, a well stocked bicycle shop with a service department to boot!
Everything the cyclist needs, whether you like e-bikes or push bikes, this is the place to get it.
Bike service is excellent
The store manager was very knowledgeable and helpful. ThankYou !
Everyone was nice. You had what I needed. I was in and out quickly.
Your sales force is incredibly kind, patient and help full!! The young man, Colin, who helped us also had a great sense of humor. Our time spend perusing and purchasing was most enjoyable!
Jax is a solid full service bike store. They have a great selection of Bikes, E bikes and accessories. They also service and repair bikes they sell and others as well. Jax has always been fair and reliable with my maintenance and repair needs. I’m glad we have a great shop for our bicycling community. Thank you Jax
Great employees, superb service and a nice selection.
Great staff and great business. Everyone at Jax is always helpful and knowledgeable about all of their products!
Friendly, knowledgeable staff. Their recommendations are always spot-on.
Great job on getting my wife’s bike together quickly
Received significant information regarding aspects of gravel bikes. I appreciated the representative time and effort in explaining gravel bikes in general and two Trek gravel bikes specifically.
I came in for a repair for my tires on 2 bikes. Manny was my associate and he was professional and took time to listen to my concerns. He took care of the tires and I am very appreciative. Thank you!!!
Excellent experience- very helpful.
Appreciate the swift service and friendly staff.
I had friendly and helpful service when I arrived at Jacks. I was looking for a rear bike rack, he showed me some different options and their features. I chose a Mik project.
I received friendly and good service for the installer. I love the bike rack and appreciated the good help I received
Everything was great. Knowledge, service, and friendliness.
Service was great and with a smile.
Personable and knowledgeable employee
Service people are friendly and helpful.
Everything was awesome
Sherrie, Joesph, and Jeff were friendly, efficient, knowledgeable, and incredibly helpful. Great service and communication, fair prices, and quick turnaround! Awesome experience!
Local access to a professional shop
THE SERVICES CENTER IS GREAT BOUNCH OF GUYS, THEY REALLY TAKE CARE OF THERE CUSTOMERS. THEY TREAT YOU LIKE FAMILY. THANK YOU
Great service
Your Customer Service is excellent and very helpful in helping me find items for Birthday Gifts who don't ride bicycles.
Very helpful and knowledgeable staff.
I'm on a mission to replenish my tubeless tires so I stopped by Jax Bicycle Center for a tire gunk remover. Talked to Craig(?) straight away. No wait, and unfortunately no miracle cleaner. However; the next time I buy tires I'm going with the "Jax lifetime tubeless tire program". Support your local ride shop, and ride for ever!
-JG
Efficient and accommodating
Friendly
Great selection
Anders took quite a bit of time to talk to me in the phone when I called and then in person he searched for a pair of wide spin shoes that might work for me! I really appreciate him taking the time to try to help me find what I need.
Jose is the BEST bike mechanic I've ever had! I've been riding for years and I bought my last two bikes at Jax. I stay with the Claremont store because Jose is pure magic with his mechanical skills.