Customer Testimonials
We're extremely happy with the service! Everyone we spoke with took the time to listen to our needs, made suggestions on what services we needed, and then completed the service a day early. We decided to make a change to the services we wanted after leaving the shop, and it was very easy to call in, make the change, and everything was done accurately.
Friendly reliable good service
Service was quick and reliable. Don was friendly and knowledgeable.
very pleasant sales and service, really appreciated Jimmy's excellent and helpful service.
The technicians are knowledgeable and nice.
Guys in the shop and sales floor are amazing
The person who’s helping me was very knowledgeable about the needs I had.
I am always treated with respect and kindness when I come into this place of business.
It seems that this kind of service is missing in great measures recently.
I’m grateful for ANY kind of service and respect now days.
Friendly store, good advice, decent selection of accessories and parts.
Large amount of products, very clean store and amazing customer service. Craig was awesome.
Fantastic selection and absolutely stellar customer service!! Jesse and Joel really went above and beyond to get me all dialed in with my new bike. Outstanding!!
Went in for a diagnostic of my new EMTB bought from a different store Very courteous and felt welcome. Just recently moved from San Marcos, CA and JAX will be my go to Bicycle Store.
Good quality bikes and a great selection. All the staff are so friendly and helpful!
Fast and friendly service. Will definitely recommend to family and friends.
Courteous and respectful people. Knowledgeable on their work.
Low prices for parts (I compared the price of the same part at 3 different bike shops). Friendly knowledgeable staff.
Repair wentvwell
Great service, quick and done right the first time!
Good products and everyone is very helpful.
Very Helpful Staff
Very professional staff!
👏
Whenever I go in with my bike, the guys there are always great including Braxton. Always helpful and great with suggestions. Appreciate everything.
Friendly and fast
Jason was friendly and helpful from the moment I walked into the store. He took time to patiently and sincerely answer my questions, very appreciated!
Jimmy quickly repaired my bike and got me on my way immediately.
Thomas was absolutely amazing. He was able to fix my boy's bike chain in a matter of minutes. He was very knowledgeable and gave us some very good advice. Great service! 5+++++
Great service and good prices!
You're very close to my house, and after doing due diligence by checking out a variety of brands and shops, I determined that the Trek FX sport was the right bike for me... there are few if any comparable bikes on the market. The first Nate I worked with was informative and took me on a couple of test rides, and the second Nate helped fit the bike for me and was helpful with my questions. I've now bought two bikes about twenty years apart from Jax, so I'm a long- time customer.
The sale person Anders was very knowledgeable about every question I had and beyond. Anders was also what I called a "non pushy" sale person. He proposed accessories but he didn't make it annoying. His role was more of being an educator. They took very good care of me and of all the people that I saw in the shop while I was there as well. Anders came with me driving the ebike I ended up purchasing I believe 4 times. He let me try different models, and explained the difference. He also made sure when I went to pick up the bike that everything was perfectly tuned up and offered for me to go back in a week or so after I will have more experience with the bike, to have it adjusted even more. I am very satisfied, I think we are going to have a great relationship for the future as well.
Great service knowledgeable technicians and friendly staff!! Love Jacks