Customer Testimonials
Customer service
The precise inspection , the kindness , and fast repair was excellent . Don was very knowledgeable and cared about customer.
Great customer service!!
Very helpful and caring customer service!! Thank you!!
I appreciated how hard the mechanics worked for me when they really didn't have to. They were super friendly and went above and beyond to help me out.
Trek & Bontrager quality products are always available and Nick, Braxton, John & Nerman are the best!
Love our bikes!!!!
Don is the MAN! So helpful and knowledgeable - always takes the time to give me tips and recommendations no matter how big or small the ask is.
Products are a bit pricy but the customer service was excellent.
Just bought tires this trip. All was great as usual
Thank you for high quality of your service!
Friendly, knowledgeable, and informative
Employees were very helpful and friendly.
Nice and helpful
Customer service was excellent. I was in and out quickly with the bike I wanted.
Excellent customer service. Knowledgeable staff without the smarter than you attitude. Always helpful.
I have always received great service, and they are very knowledgeable and helpful.
Don’t remember his name but the person no helped me and was great
The professionalism of Jesse - the Service Manger who took the time to replace the snapped cable at the hood of the handlebar. The Dura-Ace shifter is extremely difficult to work with and he worked diligently around high precision components. I rode my bike afterwards and was very satisfied with the performance of my bike.
Very caring staff interested in me as a person and not just another customer.
Great customer service!
Wyatt and Nate have assisted me and they are extremely helpful and patient. They both know how to properly assess what the ckient needs and how to recommend the most appropriate product.
Excellent selection and great customer service.
I have been treated with respect and a valued customer. They answer all of my questions.
Great customer service and terrific knowledge. Thanks!
I walked in and was immediately greeted and assisted. Wyatt (there’s 2 of them) was very nice and professional. Didn’t lie or try to sell me what I didn’t need. I appreciate that. I bought my daughter’s bike and mine there and they will always be our store.
Concerns are addressed, professionalism, attention to detail, and courteous staff.
Great service and communication.
Excelente
Neighbourly professional can do service.