based on 3809 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, friendly and helpful staff.
Very helpful and friendly staff.
The employees are very friendly, knowledgeable and courteous. There is a good assortment of merchandise and repairs are quality work.
Quality products and super personal service!
Staff is always friendly! Repair service is efficient and well done!
Awesome customer service. DJ helped me out a lot as did some other team members.
Clean shop
Nice people
Nice product
Good vibe
Technicians are really helpful and knowledgeable.
y’all rock.
Knowledgeable and extremely helpful!
Great service
Excellent service at all steps, from reserving our bikes, receive them, assemble and deliver to us the full package ready to go
The mechanic was very knowledgeable about my road bike gears. I appreciated the work he put into it. "the old Serrata"
Friendly customer service and had what I was looking for.
Very helpful and knowledgeable
Friendly and attentive staff. Solid communication with service recommendations and time frame.
I was impressed with the staff courtesy as well level of service.
Great communication from the service department
great service, very knowledgeable!
Your staff is veri efficient, and helped me locate parts I needed, an delivery was speedy.
The staff is very friendly and knowledgeable! We will definitely return for all of our cycling needs in the future.
Thorough and friendly service. I feel confident in the expertise of the staff and that they will take care of any issues with my bike.
I love Brandt! The chap really turns me on!!!!
Staff is excellent and knowledgeable. Turn around is quick. Staff keeps you updated on progress of work done.
Very helpful and friendly
Ordered a bike, but it was given to someone else… my son was super-upset. no phone calls back or anything. We ended up buying 2 downhill Santa Cruz bikes from EVO because they kept their promise and have given us impeccable service - before we spent $15k and even after….
Staff is very knowledgeable and professional. They listen and are very invested in suggesting the right products and not just selling something. No rushing, no pressure. Excellent service department, also.
Good, prompt service.
Great customer service and turn-around time from the Service Dept.
I liked the service and Ian was great. The only improvement would be being able to get an appointment sooner.