based on 963 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and helpful staff and awesome bikes :)
Service was good
Great bikes great service
The salesperson took the time to explain the different shoes styles available and made sure I had everything setup and ready.
great service
Great service and communication even during this pandemic
Service from Jacob was great. He was patient with me despite an atypical bike request.
Just hope the bike works for me.
All store employees have always been extremely helpful and very knowledgeable. Always enjoy going in, whatever the reason.
Great Service, People, and Products.
Spoke by phone to Lucas & Nadine about buying a bike. I'm from out of state. Both of them are very courteous & helpful. I will stop by the Highlands Ranch store next time I'm in Colorado.
Friendly staff, great products and inventory
The inability to call the store and the ambiguity of doing a waitlist thing and finally just having to stand by the door
Noticing a dozen employees walking around
Kind of left me scratching my head a little
Zac was especially helpful and professional! I really appreciate that you provide annual tune ups for 5 years and that you provide a 60 day break-in adjustment! The whole buying experience was very easy, low pressure and fun. Thanks for a great experience!
Courteous, punctual, and friendly service!
Great products good selection of quality gear. People super nice and friendly.
Your employees are always very informative, pleasant to work with, and professional. I always look forward to visiting your store in downtown Denver.
I love that fact that I get a free tune up for the first five years I own my new Trek Fuel EX-5. The bike has been fantastic, and I have no regrets buying it. I am extremely happy that I chose Elevation Cycles to make my purchase.
Cheers,
Doug Perkins
Always so helpful with everything I need
Thoughtful and helpful employees as well as quality products
The staff was very friendly, welcoming, and helpful
Friendly customer service.
Excellent, responsive customer service. Trade up program for kids is phenomenal! We didn’t think our granddaughter would outgrow her first Trek kids bike in one year but she did and we were able to trade it in for the next size. The yearly tuneups for bikes purchased through Elevation Cycles is a great perk too. Friendly and knowledgeable staff for all of your biking needs. They have electric bikes too.
Great staff reliable and honest
Found my new favorite cycle shop! You all are so helpful and knowledgeable..”.knock your socks off” customer service!
Great customer service. Staff really know their bikes.
Excellent advice and service
All the guys are a pleasure to work with
I like the service and staff. Way to expensive.
On e again great service from this shop.
Great customer service!
Good selection, and the staff are very helpful and knowledgeable
the folks here are wonderful to work with. They always motivate me to get out and ride!