Customer Testimonials
Excellent service at Stow location. wide selection of products.
Good product knowledge and helpful ideas. Great store large selection with broad range of products.
Staff was friendly, professional and extremely knowledgeable. Would highly recommend this business for both novice and experienced bikers. Chris M. did an excellent job listening and providing recommendations. They’ve also taken care if all issues after the sale including readjustments, gear and honoring a sale price after the initial purchase. A+ outfit.
I like the input by the professionals who work there. Their knowledge was very good.
The service department personnel were friendly and helpful. They gave an honest assessment of the service that my bike needed and offered options as far as parts that needed replacement. The work was completed when they said it would be done, and my bike is working great.
Customer service still have a problem will be back there Monday
Great bike shop! Knowledgeable staff of cyclists who provide great service!
The salesperson was very friendly and helpful
very informative and pleasant to deal with
Very attentive and helpful service was great!
Professional, knowledgeable, and experienced employees.
Always excellent professional service at a fair price!
I was pleasantly surprised when I took in my bike with a flat tire. The technician took care of it while I waited. Saved me from having to drive another 1.25-hour round trip the next day. Thank you
The friendly and knowledgable people who make Eddy’s great like Bob at the Akron store. Always ready to help with sage advice!
My bike service was done in a timely manner.
Great staff! Knowledgeable, generous with their time, patient
Service was prompt and courteous.
I went to Eddy’s because my bike has Campy components. They were friendly and knowledgeable.
The only bike store I shop at. Expert staff. Impressive selection of bikes and gear. I always end up with the perfect fit and function. Highly recommended.
Very knowledgeable staff, great products, and good support!
The person who assisted me was very helpful and asked questions to make sure that I had what I needed. He also offered to help me if I needed to come back.
Fantastic people providing great customer experience and service! Plus strong selection of inventory for everyone
mechanic was very helpful and gave us his time to discuss options
Knowable staff
feel good about my choice. feel comfortable about the information i got to make my decision.
Josh sold me the Giant Trance e-mnt bike and did a great job with everything. Very thorough and accurate with the various details of this high end e-bike.
The customer service was more than we expected! Dante went over and above in fixing our grandsons bike. We are grateful to Dante and Eddy’s service making sure that our grandson will be safe when riding his bike.
Good
Great team, very knowledgeable and helpful.
Chris came and asked my son (12) and I if he could help us Saturday morning. He helped fit my son with a bike and answered questions about a bike rack. Was very nice and helpful.