Customer Testimonials
Good selection of products and knowledgeable staff for service
Great customer service, and very quick with the bike repairs
Great service! Talented mechanic!
Tristan went out of his way to answer my questions fit my bike and to recommend accessories. Your very fortunate to have someone of his caliber working for you.
Ted
Bike came back to me well serviced. Staff answered all my questions. Thank uou
The young man who waited on us was fabulous. My brother is special needs and was a little anxious about getting new tires put on his bike. Your associate took care of things in a timely manner. He was great to work with!
Quick service and knowledgeable staff. Had the tires I wanted in stock.
Great staff
The staff are willing to take the time to explain and answer questions.
Much appreciated.
It was nice to get advice over the phone from Chris while we were traveling. Thanks
First name removed
Every time I go into the store the staff helps me quickly find what I need. When I have a technical question, they get me the answer promptly. When I recently stopped in with a question about my rear brake, I expected to need to make an appointment and come back another time. To my surprise, they said they could take a look at it right then. Had it repaired in 30 minutes! Very pleased!
quick and easy ,tire replacement
Your repair staff is helpful and knowledgeable. Your sales staff has been more attentive to customers in my experience this past year. Previously, (over a year ago) I had difficulty getting attention and assistance at both the Willoughby and North Olmsted locations.
My more recent experiences have been much better at both of these locations as well as at the Peninsula location. I miss the Sweet Corn ride.
Kudos to the bike mechanics. They have resolved my issues twice and very fast.
Andrew and supporting team members are extremely professional! Every interaction has been more than pleasant.
Very excited about my new bike! It was ready to ride out of the store which was great.
Great service and knowledgeable employees
Fine Service, fast, priced right, great techs. Thank you
The sales people at Eddy’s are the friendliest and most knowledgeable of any bike shops in NE Ohio. I travel over an hour to get there and it is well worth the time. Other shops are a waist of time!
Speedy, high quality, pleasant!
Fairlawn Eddys is always excellent with their service! Great knowledge and expertise!
Laurel Lake Bike Club.
Knowledgeable and very friendly staff.
Outstanding staff
Excellent experience shopping at Eddy’s.
The sales department and service department answered all my questions.
Very good customer service! They are very knowledgeable in all their products they sell.
Excellent products and the service is outstanding. The assistant manager, John Keffer, was the best. He answered all of our questions and was very knowledgeable and patient with my wife and I.
They were able to take care of me on short notice so I was able to ride VeloSano
Great product choices, engaging and personable staff—my choice for any and all work on my bike.
Quick and good price on repair. Friendly team
Chis and Tom are very helpful and a pleasure to work with.