Customer Testimonials
Great selection, and James was very helpful!
Products are high quality, the staff is very helpful, knowledgeable & friendky
They have a good variety of bikes and accessories at reasonable prices.
I have also used their maintenance shop and have been happy.
I was looking to upgrade my current Trek and went into the North Olmsted store. Joey helped me out and showed me all the bikes that fit what I was looking for. Joey was super nice and knowledgeable. He was able to answer all of my questions and made me feel confident with my new purchase. I ended up getting the Trek FX 3 which I can wait till spring now!! Thank you again. First name removed M.
Great selection of all kinds of bicycles and related equipment. Knowledgeable and friendly staff who make the buying experience very easy and enjoyable.
The team at Eddys always makes sure my bikes are dialed in and ready for action.
Everyone in the service area is welcoming, knowledgeable, and willing to help in all situations.
JB did some repairs for me. Always great service done right and on time. Couldn’t be happier. I wouldn’t bring my bikes anywhere else.
Store staff very competent,
Excellent selection of products, top notch mechanics and reasonable prices.
The team was knowledgeable, friendly and helpful. My grandson, 6 1/2 needed a new bike that should last him til his teen and found a Trek. He loves it!
Service was great and value too. I've been a Eddy's customer for multiple generations and am never disappointed!
Services - people are very helpful. they do not rush me. also, most consumers, like myself, are not that knowledgeable and the staff is patient and answers my questions.
So, while I was talking up front to Chris and not having much time to look and try on road shoes. The other Chris surprised me and came back to the front counter, while still talking with the other (older Chris who's wife works at Akron General Medical Center) and surprised me with a pair of Shimano road cycling shoes. They were a perfect replacement for the 19 year old specialized i bought from Eddy's, in 2007. Thank you Chris for going out of your way and seeing my need. You went above and beyond. I appreciate that!
Regards,
Dominic Calvarese
Awesome Deals.
Ian is the man. Polite and professional.
He took care of my issue immediately and I was out the door in 20 mins.
Excellent customer service.
Fast. Fair prices.
Good prices, excellent service and great inventory
Chris was very informative from the first phone call. Called me back quickly to let me know you had the bike I was looking for. When I arrived, he had it out waiting for me to look at it. Went over the bike, plus you installed multiple accessories quickly and he then helped me load my bike up to go home. Great experience.
Just got both my Comfort bikes tuned up and ready for Spring! Great service, expert repairs, friendly staff! (Taylor is great) I only go to Eddy’s for all my bicycle maintenance & repairs!
I requested a part that you were able to ship from another location with no problems. I delt with Drew, I think that was his name, and spoke with Joey about Gravel and MTB. It was a pleasant visit. Thanks
Great customer experience. Staff went above and beyond. Thank you, First name removed
So helpful and nice to my 4 yr old Grandson
They even showed him how to pedal
Efficient and friendly
Staff is great to work with and very helpful
This store has a great inventory of bikes and accessories. The staff is very knowledgeable and helpful.
Great communications and fair pricing. Great guys. Thank you. Merry Christmas.
Excellent service and knowledge. Prices for service were very reasonable.
First rate
The entire store was helpful. From the young gentleman in parts that answered all my questions about changing a tire, to the guy that helped make sure I bought the right kickstand, to all the guys at the front desk that answered every question my eleven year old asked (and he asked a lot of questions!). Just a great experience.