Customer Testimonials
The technicians are good communicators and explain what is needed, why, and the variety of choices available. Then they do the work.
Always good service. I bought some bike shoes that were on sale .....great bargain
The technicians were very nice and helpful.
The sales associate was extremely polite and helpful. We always enjoy shopping at Eddy's.
Expertise is amazing!
I brought my bike in for repair, and it was really easy to drop it off. The staff is extremely courteous and professional, and they had it back to me the same afternoon. I expected it would take a week or more.
Second SE bike purchase in two weeks. This one is the So Cal Flyer 24." My son is extremely happy. Thank you for helping us.
Eddies always has just what I need and the service and support is outstanding. While I don’t know all the newer people at the Rocky River store, I have known Krista for 13 years and Taylor for about 4-5 years and both of them have always taken care of my cycling needs!
Assisted in getting the bike out and into the car and fixed my flat tire in just a 15 minutes.
Fixed my bike on the spot for no charge
In all honesty, I had a really bad experience here a few months ago involving lengthy delays, poor communication, questionable work
Service was very accommodating. They had the products I was looking for and at the right prices. They answered all questions promptly and throughly. It was a pleasure working with this business to fulfill my cycling needs.
Great service
I’d like that every single person who worked there was friendly and helpful. The service performed was quick and reasonably priced.
Select selection with excellent service staff!
Staff was very knowledgeable and helpful
Eddy's employees greet you upon entering the store in a very friendly manner. They are knowledgeable and pleasant and they aren't pushy. It's a great LBS!
Everyone was friendly and helpful
Excellent service from Jim B!
The staff is very knowledgeable and very polite
Great service!
Service was very quick and prices are extremely reasonable
Their excellent selection of name brand cycling products keeps me coming back. And I can't say enough about their excellent bike service people. I get very sound advice about the products and road bike modifications I'm interested in!
Staff is very knowledgeable and I was very pleased with the service
You guys are very professional and understand the business of bikes. I felt like I was in the hands of the best from the minute I walked in
Stopped in at Eddy's in N. Olmstead because I couldn't shift to a lower gear. After a quick look at my bike, it was recommended that my bike needs a tune-up along with fixing my issue. Turn around time was 4-5 days(one mechanic on vacation), I couldn't wait because I have a ride Saturday. Between the two gentlemen working on bikes, they were able to fix the shifting issue so I could ride Saturday. I'll be bringing my bike back for a tune-up in a few weeks.
Great service, fast turnaround and friendly people.
Walked in at 5:50 - service had what I needed and was out in 3 min
Fantastic people who are incredibly knowledgable about all things bikes.
Fast and accurate service. Very friendly staff