Customer Testimonials
Large selection of bikes. Fast & competent service department.
Fast, friendly service
Customized informed purchases
Well supplied store with great products and great people.
Eddy's has always done a great job for me and my family! I have purchased several bike's from Eddy's through the years and they also do a great job on repairs.
Great service, very knowledgeable and easy to work with. Great communication.
The mechanics are skilled and knowledgeable and thorough.
Great staff and service anytime we’re in the shop!
Service was quick and easy, friendly and honest, forward thinking and not focused on getting the most done, just what I needed to be changed.
Very knowledgeable and friendly. Had what I needed and got installed within an hour. Thanks !!!
Products service and staff were outstanding
Very friendly and knowledgeable with a good selection.
Service department is top notch.
Top brands, helpful sales team. Jackson was a great guy to work with!
Admittedly my bike was a mess (dirty) & it had not been serviced for 4 years but when I picked up my bike (after the tune up) it looked like it was new. I test rode it at home & it rode very well.
Excellent technicians, immediate service, friendly smiles
great staff, great craftsmanship and reasonable price.
Staff is friendly helpful and not pushy.
Friendly and fast
Parts are Quality, Service EXCELLENT !
They were quick to fix my problem and they explained how to fix in the future which I appreciate.
Everyone very helpful. Explain clearly what they’re doing. Very professional and courteous
I had been out on a ride and the rear tire on my bike went flat. I walked the bike to Eddy’s and the staff fixed it on the spot. I was in and out in under 30 minutes. I was able to resume my ride and enjoy the day. The staff is friendly and accommodating.
Service employees are very friendly. Their work is trustworthy and reliable.
very good service couldn’t ask for a better staff
This visit was for tire repair. It was accomplished very efficiently and quickly. The repair was completed so fast that I had to be tracked down by the technician.
Convenience and Support
Very personal and had a good choice of bikes
Friendly staff, great selection

General Manager of Willoughby location is always helpful and very knowledgeable.