Eddy's Bike Shop

Customer Testimonials

Report a concern   July 6, 2026 — Rated 10 out of 10 by Andy Angst Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Eddy's often has parts in stock so you can pick them up that day.Having so many locations is also a plus.

Report a concern   July 6, 2026 — Rated 10 out of 10 by C.B. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Extremely helpful and knowledgeable staff is more than enough reason to make this my go to bike shop! These guys are great!

Report a concern   July 6, 2026 — Rated 10 out of 10 by E.A. Eddys Bike Shop - Stow
What do you like about our products and services?

I walked in because I needed help and advice to pack a bicylce for shipping, and I was incredibly impressed with the service and the and the solid and helpful advice I received. I will absolutely be going back to when I need anything bicycle related!

Report a concern   July 4, 2026 — Rated 10 out of 10 by B.K. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent service!

Report a concern   July 4, 2026 — Rated 10 out of 10 by Christina Rastall Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Service was fast. Employment were wonderful!

Report a concern   July 4, 2026 — Rated 10 out of 10 by J.L. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

service fixed my flat on the spot.Also had the tire available that another bike shop didn't have.

Report a concern   July 4, 2026 — Rated 10 out of 10 by Todd Wilson Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Quality bike selection and knowledgeable staff.
Thanks!
Todd

Report a concern   July 4, 2026 — Rated 10 out of 10 by Linda Nickman Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Professional and competent staff

Report a concern   July 3, 2026 — Rated 10 out of 10 by B.R. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Coming in with zero knowledge and walking out with high-quality product built exactly the way they heard me tell them.

Alec. This kitten knew stuff and he was in his environment within his craft.

Report a concern   July 3, 2026 — Rated 10 out of 10 by Joshua Aponte Eddys Bike Shop - Stow
What do you like about our products and services?

We had an absolutely amazing experience! David helped me out picking out what bike would be best for me and took lots of time out of his day to help me get situated. He’s truly a great part of their team!

Report a concern   July 3, 2026 — Rated 10 out of 10 by R.B. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Amazing service and reasonable prices!

Report a concern   July 3, 2026 — Rated 10 out of 10 by Marilyn Mike Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Courteous, knowledgeable and service in a timely manner.

Report a concern   July 2, 2026 — Rated 10 out of 10 by D.M. Eddys Bike Shop North Olmsted
What do you like about our products and services?

I’m a repeat customer and as long as they stay true to customer service and the knowledge of their bikes I always will be.

Report a concern   July 2, 2026 — Rated 10 out of 10 by R.G. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Friendly, knowledgable, and efficient staff.

Report a concern   July 2, 2026 — Rated 10 out of 10 by M.T. Eddys Bike Shop - Stow
What do you like about our products and services?

Great selection, knowledgeable and friendly staff

Report a concern   July 2, 2026 — Rated 10 out of 10 by M.S. Eddys Bike Shop - Stow
What do you like about our products and services?

They have what we need. Staff very helpful and knowledgeable..

Report a concern   July 1, 2026 — Rated 10 out of 10 by P.P. Eddys Bike Shop - Stow
What do you like about our products and services?

Really like that you put the customer's bike on a stand and evaluate, show and explain any issues. Great customer service!

Report a concern   July 1, 2026 — Rated 10 out of 10 by R.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service and education!

Report a concern   July 1, 2026 — Rated 10 out of 10 by A.L. Eddys Bike Shop - Stow
What do you like about our products and services?

Very big store with large selection.

Report a concern   July 1, 2026 — Rated 10 out of 10 by G.G. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Great service staff, knowledgeable, efficient, and very accommodating. Kudos to them!!

Report a concern   July 1, 2026 — Rated 10 out of 10 by Shawn Oleary Eddys Bike Shop - Akron
What do you like about our products and services?

Great place with knowledgeable techs!

Report a concern   July 1, 2026 — Rated 10 out of 10 by John Susong Eddys Bike Shop - Stow
What do you like about our products and services?

As usual always helpful

Report a concern   July 1, 2026 — Rated 10 out of 10 by S.F. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Have high-quality products with a knowledgeable staff to educate people like myself that have limited knowledge to no knowledge on the products that I was looking to purchase.
There was no upsell that I can tell, I find this refreshing. When I came in asking about E bikes and the different types , I was told what they are what they can do what makes them different without feeling I was pushed into buying a more expensive model.
I would also like to say that the people that worked with me genuinely enjoyed their job, they like what they do and that makes a huge difference. I will recommend your store to everyone I know.

Report a concern   July 1, 2026 — Rated 10 out of 10 by M.A. Eddys Bike Shop North Olmsted
What do you like about our products and services?

The people there are great. Your staff was super helpful and answered all our questions. They helped install our purchase which was a bike rack for a trailer hitch.

Report a concern   July 1, 2026 — Rated 10 out of 10 by Kristin Richards Eddys Bike Shop - Stow
What do you like about our products and services?

I came in because it didnt feel like my bike fit me correctly. I was unsure if there was any adjustments that could be made or if I needed a better fitted bike. After explaining to Chris, an employee, what was going on and seeing my posture on the bike, he made some good suggestions on small adjustments that could be made. And when I got the bike back it felt so much better!!! I was happy to be able to keep my current bike and still feel good riding it! Overall had a great experience!

Report a concern   June 30, 2026 — Rated 10 out of 10 by J.O. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Great assessments and honesty with recommendations for repairs

Report a concern   June 30, 2026 — Rated 10 out of 10 by B.P. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Staff is helpful and friendly. Good selection of bikes

Report a concern   June 30, 2026 — Rated 10 out of 10 by A.E. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Best customer service ever!!!

Report a concern   June 30, 2026 — Rated 10 out of 10 by Mike Looker Eddys Bike Shop - Stow
What do you like about our products and services?

The staff is very knowledgeable and helpful. They fixed my issue quickly and provided additional information about maintaining my bike's longevity.

I was most impressed by the honesty of not charging me for a full bike tune-up when it wasn't warranted given the limited miles used since my last tune-up.

We highly recommend Eddie's!

Report a concern   June 30, 2026 — Rated 10 out of 10 by D.M. Eddys Bike Shop - Stow
What do you like about our products and services?

Jackson was super helpful and knowledgeable. I especially appreciated the honest feedback to my questions.


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