Customer Testimonials
The young man who waited on me was excellent.Ibrought my bike in because my back brake was broken and front brake needed adjustment.I told attendant I really didn’t want to leave bike because I could still ride it but with caution.He said he could do it now and would be only 15 minutes wait. I told him if I could go to cafe he wouldn’t be pressured , I came back maybe 45 minutes later bike all fixed.I was very happy now I could ride without fear of crashing.He was into not there when I came back so I could thank him.
I also wanted to mention the gentleman with his dog when I came in.He was very friendly and he got my bike out of hatchback and wheeled into store. There was another very helpful person who wheeled my bike back to parking lot and into hatchback which I’m very grateful for as it’s a real effort for me to do it,
Quality parts & Zach is an awesome mechanic/technician.
My bike rides and looks great. The work was completed when promised.
Had a flat tire. A new tire and tube were installed. The service was fast and friendly I was very satisfied. Good job.
Stopped in unannounced to see if we could get a new valve stem. The service mechanic got the old one to work, put air in each tire and greased the chain. He would not accept payment for his services.
Classy move!
Friendly, helpful staff.
Wonderful, knowledgable staff!
Excellent customer service
Great products
Good prices. My salesman, Chris McMaster was very professional and helpful.
Very timely repair at a great price…….service guys were great
The staff at the shop were helpful, nice, took my bike from me & fixed it right away! Grateful service.
Eddys team is always fantastic!
I enjoy EVERYTHING about your products and services! Super attentive and friendly and professional. And your store carries a BIG selection of everything from A-Z that avid bicycle enthusiasts can ever dream of… . Thank you for your caring support as a True Blessing! Yay!
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Eddy’s carries good quality, well-made bikes. They know the products they sell, and can answer any questions you might have, I consider them experts in their field, who will explain and help direct you to make an informed decision that is specifically tailored for your individual situation.
Quality service friendly employees
Very friendly store. Knowledgeable and helpful.
Great customer service from the moment you enter the store! Service department does a thorough job of checking out the bike and explaining what’s needed. Timely service - exceptional customer experience
Excellent service done ahead of schedule.
My bike repair was done much faster than expected. Done right and at a fair price.
Great support on the purchase of a Doname. Sales person worked with me to ensure proper fit and adjustments.
Prompt and courteous repair service at a very reasonable price.
Maintenance service
I like the friendliness of the staff and how quickly they work I would never go anywhere else!
Treated my flat tire on the spot. Very cordial , pleasant and helpful!
“Fantastic experience at Eddy’s Bike Shop in Stow! The staff was excellent—extremely friendly, knowledgeable, and eager to help. They took the time to answer all my questions and went above and beyond to make sure I left happy. Highly recommend!”
Staff directed me to the bike I wanted made useful recommendations. Very friendly and knowledgeable.
The service tech was very knowledgeable. He said he could replace the bearings in my bike's pedal assembly. He also pointed out several other small fixes to things I wasn't aware of. I left my bike to be repaired and it was ready for pickup in a week and a half as promised.
Service was fast, pleasant, and economical.
Great response repair team! They know bikes!!
The store was laid out nicely and very clean. The staff was very friendly, knowledgeable and accommodating.