Eddy's Bike Shop

Customer Testimonials

Report a concern   April 19, 2026 — Rated 10 out of 10 by B.R. Eddys Bike Shop - Rocky River
What do you like about our products and services?

I love the bicycles that are available at reasonable prices along with the insanely amazing customer service provided by the staff.

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.C. Eddys Bike Shop - Stow
What do you like about our products and services?

You get asked if you need. Help

Report a concern   April 19, 2026 — Rated 9 out of 10 by C.G. Eddys Bike Shop - Stow
What do you like about our products and services?

Fixed the issue

Report a concern   April 19, 2026 — Rated 10 out of 10 by C.N. Eddys Bike Shop - Akron
What do you like about our products and services?

The staff were knowledgeable and friendly, fixed my bike quickly and for a very reasonable price. Also helped me load my bike and adjust my bike rack, much appreciated!

Report a concern   April 19, 2026 — Rated 10 out of 10 by J.W. Eddys Bike Shop - Stow
What do you like about our products and services?

Great staff, products and services.

Report a concern   April 19, 2026 — Rated 10 out of 10 by Brian Bialik Eddys Bike Shop - Stow
What do you like about our products and services?

Friendly and competent.

Report a concern   April 18, 2026 — Rated 10 out of 10 by Lauren Wire Eddys Bike Shop - Stow
What do you like about our products and services?

I had such a great experience. From helping me piece together what I needed for my “new to me” road bike to helping determine what needed tweaked on it. 10/10 recommend Eddys for all and anything bike need. I will gladly drive the hour there whenever I am in need of a repair or shopping.

Report a concern   April 18, 2026 — Rated 9 out of 10 by C.K. Eddys Bike Shop - Stow
What do you like about our products and services?

Owen and Jackson in the service department were very informative and helpful with issues regarding my recent bike service. A strong reason for me to continue to do business at Eddy's

Report a concern   April 18, 2026 — Rated 10 out of 10 by Rocky Porterfield Eddys Bike Shop - Akron
What do you like about our products and services?

The staff is very friendly and helpful in every way

Report a concern   April 18, 2026 — Rated 10 out of 10 by S.P. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Incredible customer service!

Report a concern   April 18, 2026 — Rated 10 out of 10 by Dwight Shane Eddys Bike Shop - Akron
What do you like about our products and services?

The nice selection and the super helpful staff

Report a concern   April 17, 2026 — Rated 10 out of 10 by D.L. Eddys Bike Shop - Stow
What do you like about our products and services?

Chris Mac was knowledgeable, no pressure, and listened to what I wanted. Great experience!

Report a concern   April 17, 2026 — Rated 10 out of 10 by H.D. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Extremely courteous and knowledgeable staff!

Report a concern   April 17, 2026 — Rated 10 out of 10 by Z.M.Z. Eddys Bike Shop - Akron
What do you like about our products and services?

Knowledgeable, dependable. Timely and reliable service. Thanks

Report a concern   April 17, 2026 — Rated 10 out of 10 by D.G. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The staff was friendly, helpful, and very knowledgeable.

Report a concern   April 16, 2026 — Rated 10 out of 10 by Jerry Iwan Eddys Bike Shop - Stow
What do you like about our products and services?

Quick service. Pleasant and informative staff. Clean store.

Report a concern   April 16, 2026 — Rated 10 out of 10 by D.H. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Loved everything. Taylor was wonderful.

Report a concern   April 16, 2026 — Rated 10 out of 10 by J.K. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

I found that the employee assisting me and working on my bikes to be friendly, informative and quite knowledgeable. This is important.

Report a concern   April 16, 2026 — Rated 10 out of 10 by N.K.Z. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Always get great service and high quality merch at the store including our Trek bikes

Report a concern   April 15, 2026 — Rated 10 out of 10 by A.W. Eddys Bike Shop North Olmsted
What do you like about our products and services?

knowledgeable about cycles

Report a concern   April 15, 2026 — Rated 10 out of 10 by E.J. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

A lot of choices for bikes. Very helpful staff.

Report a concern   April 14, 2026 — Rated 10 out of 10 by Tim Briggs Eddys Bike Shop - Stow
What do you like about our products and services?

Apparently, Eddys keeps experienced techs! Same head mechanic year after year. Proven diagnostic ability instead of just some new kid that replaces parts. Solved my problem without fuss.

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.H. Eddys Bike Shop North Olmsted
What do you like about our products and services?

helpful and friendly when we needed help to work on a chain at home and needed to buy parts

Report a concern   April 14, 2026 — Rated 10 out of 10 by Wendy Lyonhart Eddys Bike Shop - Stow
What do you like about our products and services?

I went up to look at a surly mountain bike. I was intending on using it as an all around bike; mostly paths, some dirt. The sizing wasn't right for me. As Frank helped me we looked at many bikes. Including him bringing out a few bikes from the back. We talked about my C spine injury and he recommended a hybrid. Honestly, I have to admit it, I do need a hybrid. I didn't need a mountain bike. Something with the high handle bars that gets me upright. I left with a Giant Cypress. I am glad. The front suspension, seat suspension, adjustable handlebars that are also high, really make a difference for my neck. It was a couple hundred cheaper than the surly. He said if I wanted the surly, he would sell it to me no problem. He wanted to make sure i found the right fit. I appreciate that. It is hard to find real service these days. Frank nailed it.

Report a concern   April 14, 2026 — Rated 10 out of 10 by E.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very friendly, very quick, very good. I always feel the mechanics are great at explaining in detail any work that needs to be done, a realistic expectation of their backlog, and always do really great work. I never hesitate to recommend the shop to anyone looking to have work done on their bike. Thank you so much!

Report a concern   April 14, 2026 — Rated 10 out of 10 by A.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Very friendly, fast, and affordable.

Report a concern   April 14, 2026 — Rated 10 out of 10 by J.G. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Excellent customer service

Report a concern   April 14, 2026 — Rated 10 out of 10 by C.F. Eddys Bike Shop - Stow
What do you like about our products and services?

The salesman was very helpful and understanding. I just needed a more comfortable seat. I was surprised to see how much there is to just a seat. They even filled my tires at no cost. Great experience!

Report a concern   April 14, 2026 — Rated 10 out of 10 by R.T. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Wide selection of the items any cyclist would need.

Report a concern   April 14, 2026 — Rated 10 out of 10 by S.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Steve walked me through each bike and how it differed. Helped me get the right one!


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