Customer Testimonials
Excellent service!
Great folks
I only bought a bottle of chain oil.
Customer service was excellent. I made a mistake in buying the bike on like. Next time ai will shop in store. I will definitely return to this site.
Great selection of bikes and accessories almost everything you may need for your bike and your ride
Very helpful
Great people, great service and great times!
They were priced at a fair market value and the service was wonderful
Service was incredibly helpful! Thank you!
Eddy's Fairlawn/Akron under-promised and over-delivered on some maintenance work! The job was not complex (replacing sealed bearings on out of production wheels) but they came in well under their cost estimate which is a testament to their honesty as they easily could have charged me for more time than the job actually took. They also turned the job around in just two working days. It's really nice to have a shop that can be trusted and relied upon.
MJ
The knowledgeable staff
The staff and managers were extremely knowledgeable about their products and helped me to comfortably make my decision to buy multiple accessories for my bike.
I like their knowledgeable service and sales staff.
Your staff is very knowledgeable!
Jake is a friendly service guy. And quite thorough and detail oriented. I like working with him. I've been an Eddy's Bike customer for 15 years, 3 new bikes, one complete overhaul of a 30 year old Trek, and numerous tune-ups and adjustments.
People are polite, helpful install questions great service
They are always ready to help. They take the time needed to help. They are very knowledgeable and friendly.
The staff is very knowledgeable and helpful. Also enjoy the new tires that I need to get. I have a very wide variety to choose from along with their bikes. I was very pleased.
Courteous and knowledgeable staff. Competitive prices.
I recently had 2 ebikes serviced at the one year anniversary. Very friendly staff who answered all of my questions.
When I returned home and took the bikes off of the bike rack I noticed the chain and rear sprocket on my bike was extremely dirty. I ride a lot of gravel and dirt roads. Apparently cleaning the sprocket and chain is not included in the service.
We love to buy all our bikes from Eddy’s and we always are pleased with all tune-ups and quick turn around for needed fixes!
Jackson in the service department spent a lot of time and was extremely helpful in finding an awesome solution on a replacement wheel set. The turnaround time for shipping and install was faster than I could have reasonably expected. An awesome experience.
Great knowledgeable sales and service
Informed sales team
Great customer service and feedback
Yesterday was the first I've ridden since the repairs, and the bike rides like it is brand new.
Tristán walked me through all the questions and gave options.
Excellent service!
My only complaint is that they finished the repair so quickly that i only had time for one beer at herb's. The young man who attended to my repair looked a great deal like mike clevinger who used to pitch for the indians. He was very professional, and deserves a raise.
Great service great attention to detail.