Customer Testimonials
Quick service. Nice staff. This shop has been around under different ownership forever. Reliable.
Always helpful when you go to the store in Willoughby Hills.
Very customer friendly and quick service.
Great service and no pressure sales.
Can't wait to try my bike with the new components recently added with my tune up.
Eddys staff takes care of their customers. Thank you!
Eddy’s has knowledgeable staff who are very responsive!
Chris and Jackson were very helpful in choosing the correct bike for my eight year old son. Also, they were very helpful with the Terratrikes. I test drive one and really liked it. I now have to try out the exact model I think I want. If I decide to purchase that model, I will definitely be back to order.
Friendly, efficient and expert service.
Great family type service from knowledgeable individuals
Friendly excellent service. Thanks!
Top of the line bicycles and electric bikes to view and try-ride safely in their back lot. Wide variety of items with a wide variety of colors and styles to choose from. Great customer service!
Professional and well versed in their craft. Friendly employees and on point with lead times.
Many workers in house to help all shoppers
I have good experiences with all the Treks I have purchased over the years. With this latest purchase, George from Eddy's Bike Shop provided me with excellent service.
Selection and availability of bikes and accessories.
Availability and prices.
Excellent customer service! Good product selection!
Massive selection
Love the mechanics! Everyone is so knowledgeable and great to work with.
Knowledgeable technicians and timely service
Brought my bike in for regular service to get it ready for spring. The person working on my bike noticed that it had an improperly sized chain guard on it. It must have been there since I purchased the bike two years ago from Eddy’s. I would have never known the difference and he probably could have said nothing, but instead, he ordered the correct part and installed it at no additional charge. For me, that’s the kind of honest customer service that will keep me as a loyal customer that will recommend Eddy’s bike shop to all of my friends and family. Thank you!
Great selection of products and help to make the right choice
friendly and quality service
always great service
Anthony was incredibly helpful in helping me find and fit the correct bike for my 10 year old son. I thought he needed a 24" size and Anthony showed us he was already well into a 26" and a such we would get much more use out the larger size.
They reviewed everything with my son and how to use the bikes features, adjusted the saddle and fit his helmet.
I would highly recommend this store.
Always knowledgeable and attentive. Miss the 10% accessories discount with new bike purchase that was such a great difference between you guys and other competitors (ie online shops).
I appreciate that when I gave my son all my receipt information about my online order you let him pick it up. It was too much shipping to order and he lives right by you. I can’t wait to attach it to my new bike and come ride your local trails.
I was looking for a trunk for my bike. The salesman showed me everything you had. He realized I needed an older model and took the time to look in the back room. He found exactly what I needed.
Did what you said you would do plus more!