Customer Testimonials
Representatives are knowledgeable and helpful.
The staff are very knowledgeable and helpful.
Josh was awesome!
an always available and helpful and knowledgeable staff.
Great product knowledge
Thanks for the quick turn-around on my bike. Your knowledge of bikes are great.
Attentive, kind, and knowledgeable folks there at Eddys bike shop. I would definitely recommend to anyone with a biking need. I am so grateful for their assistance putting my bike together. I will be back to service my sons’ bikes soon.
Great customer service
Friendly service
Very helpful from drop off to pick up. Made the process easy. great outfit.
Had not been there before......WOW!
We worked with an employe named Chris, he was amazing, he listened to what I wanted, he was very patient and explained all of my options and what he thought would work well for me. The new bike is amazing, did 80 miles yesterday in Amish country and it worked has he said it would.
I was visiting the area with my father. I was on a bike trip and I blew a flat tire. The gentleman who fixed my bike could not have been more helpful to a man more desperate. He examined my bike told me exactly what I needed. Had a new tire and a new tube on my bike and inflated and I was back on the road in no time. Prices were reasonable and the repairman was extremely knowledgeable. I could not have been happier. I will recommend Eddie's bike shop to everybody.
No pressure to buy and quality bikes
Josh was phenomenal in working with our family, as he fit all 4 of us (2 adults, and a 7 and 10 year old) for new bikes. The team was prompt, inventory was available, and got us all up and biking asap!
Great customer service, very friendly employees!! Helped me pick out a nice helmet’!
I brought my recently purchased used recumbent trike in due to gear jumping problems. They placed the trike in a stand and examined the problem. It was determined that the cage guiding the chain was bent. They were able to repair it and I was on my way.
I was helped right away and it took maybe half the time I was expecting. I appreciate the quality of the work and the employee helping me was really nice!
Knowledgeable and prompt service. Been around a long time
Everyone was polite and courteous and looking to please and the bikes were great.
My bike came back clean, repaired and nicer than I thought ! Thanks for the help Tom
Good friendly service and knowledgeable staff
Great selection of bikes and accessories. Service department is outstanding.
Great place to get the correct information on cycling!! Lots of product display so you can find what you’re looking for!!
Great welcome, service and focused approach. Very happy with the new bike!
I love the knowledgeable employees. Good variety of products.
Timely professional repairs
Jacob was top notch! Excellent service, above and beyond! Thank you so much! Wonderful experience.
Great service, friendly people. A bit of a drive from Solon but worth the trip.
The staff is very friendly and knowledgeable. They are also willing to go the extra mile for my somewhat more involved needs/purchases.