Customer Testimonials
Always a great experience.
Kyle was great to work with. I thought I was going to drop off a tire for repair and he fixed it while I waited. I'd recommend everyone shop at Eddie's!
Jake was very nice and knowledgeable. The guys at the Akron location were very nice and helpful, I will do more business with them in the future! The bike I purchased I road yesterday, it's fantastic glad I got it!
Local store with knowledgeable staff
Knowledgeable bike specialist. Quick and very efficient service.
I stopped at your North Olmsted location first, seemed uninterested in helping me, previously had been directed to your location due to a faster turn around time with service. The minute I walked in your door I felt welcomed and was immediately helped, young man I talked to turned me over to Jordan and he was fantastic, listened to my needs and wants, gave me a two week turnaround and that’s what it ended up being. Beyond a five star service, I already told my husband if we need additional service in the future the Rocky River location is where we will be going from now on, even though it’s farther for us
Friendly staff.
Knowledgeable staff on the service department.
Quick turn around on repairs.
Dude who helped us pick our bike was super knowledgeable, friendly and helpful. Was a great experience.
The customer service was great and knowledgeable about the bike I purchased.
Great selection and even better customer service
Knowledgeable and helpful sales. Shop on site was able to support bike repair the same day.
Very helpful
Diagnosed and fixed the problem I was having with the bottom bracket in less than 10 minutes. Thanks guys!
Friendly staff and they have the supplies I need to maintenance my MTBs.
Eddys meets my expectations
Young man at the service center couldn't have been more helpful, give him a raise.
Eddy’s always has a nice selection of accessories, cycling gear, and bikes. The mechanics at Eddy’s can actually repair bikes.
Service was quick and staff very knowledgeable and professional
Salespeople are very knowledgeable and friendly. The store has a great reputation and I feel that we are purchasing safe equipment.
Great selection & Jimmy was great to work with.
I tried two local bike shops and they were both two weeks out with repairs. I called Eddie’s and they were able to do it the next day. Fantastic service.
Service is good. The repairs are made in a timely manner and fixed right the first time.
Good customer service. Always polite, helpful, passionate about there job.
Everyone at Eddy's Bike Shop are all incredibly knowledgeable and friendly! I received great help with purchasing a bike for myself and my 9 year old daughter. I ended up working with 2 different employees and both were fantastic! I would highly recommend this shop!
Great associates!
Fantastic Shop - Drew and John were pros and they ordered the bike I wanted, built it and took good care of me.
Well done!
First name removed
Thanks for helping select and install new pedals!
James the young man running the register was eager to help with all of my questions. He went above and beyond recommending products PM, when, and how to use them. Thanks!
All good
Fantastic mechanic service!