Eddy's Bike Shop

Customer Testimonials

Report a concern   July 11, 2026 — Rated 10 out of 10 by E.J. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Great products and services.

Report a concern   July 11, 2026 — Rated 9 out of 10 by P.S. Eddys Bike Shop - Stow
What do you like about our products and services?

Gentleman that help me seemed very informed about product.

Report a concern   July 11, 2026 — Rated 10 out of 10 by Christopher Kolousek Eddys Bike Shop - Stow
What do you like about our products and services?

Sales associate (Chris) was knowledgeable and helpful without being pushy. I purchased a great bike at a great price. The staff even stayed late to answer all my questions and het my bike dialed in. I will definitely return for my future bike purchases, upgrades, and service.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Terry James Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Helpful and informative from staff.

Report a concern   July 10, 2026 — Rated 10 out of 10 by M.M. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

The staff is always friendly, polite, and patient.

Report a concern   July 10, 2026 — Rated 10 out of 10 by D.F. Eddys Bike Shop - Stow
What do you like about our products and services?

Excellent knowledge and support

Report a concern   July 10, 2026 — Rated 10 out of 10 by Steve Klemm Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great job diagnosing old flat/old tires and replacing 2 tires and 1 innertube in 15 minutes. SK

Report a concern   July 10, 2026 — Rated 10 out of 10 by T.R. Eddys Bike Shop North Olmsted
What do you like about our products and services?

I like how professional, courteous and honest your people are. I brought in a bike that had a defect (just bought it), initially just to get a "once over" done before I take it on a trip, and the kind young man told me straight up that I should return that bike because of the problem it had - if I never brought it there, I would never have known about it, and it was an issue that would have rendered the bike useless after a while. I then brought another bike up there for work done and it was ready when promised, the fees for repairs are fair, and I felt very welcomed while dealing with everyone. I can see why Eddy's has been in business for so long, and I would recommend that anyone go there if they need a bike, or service on their existing bike.

Report a concern   July 10, 2026 — Rated 10 out of 10 by E.K. Eddys Bike Shop - Stow
What do you like about our products and services?

The team is amazing and helpful, both sales and service.

Report a concern   July 10, 2026 — Rated 10 out of 10 by Douglas Flowers Eddys Bike Shop - Stow
What do you like about our products and services?

Always first rate customer service and quality products.

Report a concern   July 10, 2026 — Rated 10 out of 10 by D.D. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Staff were incredibly responsive; I came in with a flat in my rear tire and they immediately fixed it and I was gone in 20 minutes! Can’t beat that service!

Report a concern   July 10, 2026 — Rated 10 out of 10 by M.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Customer service was excellent!

Report a concern   July 10, 2026 — Rated 10 out of 10 by Todd Norval Eddys Bike Shop - Akron
What do you like about our products and services?

GREAT BIKES, GREAT SERVICE, NICE STAFF!

Report a concern   July 9, 2026 — Rated 10 out of 10 by R.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Excellent selection and great quality

Report a concern   July 9, 2026 — Rated 10 out of 10 by W.B. Eddys Bike Shop - Stow
What do you like about our products and services?

Good service and sales staff!

Report a concern   July 9, 2026 — Rated 10 out of 10 by S.D. Eddys Bike Shop - Stow
What do you like about our products and services?

Just
Good stuff

Report a concern   July 9, 2026 — Rated 10 out of 10 by M.F. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Great customer service on sale and mechanical side. Keep up the great work!

Report a concern   July 9, 2026 — Rated 10 out of 10 by K.C. Eddys Bike Shop - Rocky River
What do you like about our products and services?

The people, their knowledge, & their willingness to help

Report a concern   July 8, 2026 — Rated 9 out of 10 by R.J. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Good work but overloaded

Report a concern   July 8, 2026 — Rated 10 out of 10 by J.T.J. Eddys Bike Shop - Rocky River
What do you like about our products and services?

The friendly professional service. I have an older bike, and they are happy to keep me on the road. The mechanics are very professional, friendly, and helpful.

Report a concern   July 8, 2026 — Rated 10 out of 10 by J.R. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Great work and great Customer Service. Second time I've been there to have a bike fixed. Will definitely go again. Also, they had some great info. on E Bikes.

Report a concern   July 8, 2026 — Rated 10 out of 10 by M.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Nice people, always had a great experience when shopping or when I need a repair.

Report a concern   July 8, 2026 — Rated 10 out of 10 by A.R. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Fair price and friendly staff

Report a concern   July 8, 2026 — Rated 10 out of 10 by Andy Angst Eddys Bike Shop - Stow
What do you like about our products and services?

Great to have a local regional bike shop that has things in stock

Report a concern   July 8, 2026 — Rated 10 out of 10 by L.F. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Very helpful staff

Report a concern   July 8, 2026 — Rated 10 out of 10 by M.B. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Very helpful staff, I appreciate having a well stocked, locally owned shop still around!

Report a concern   July 8, 2026 — Rated 10 out of 10 by Robert Burgess Eddys Bike Shop - Stow
What do you like about our products and services?

Needed a new tube in my tire and a new speed and distance meter installed. Chris was great and was able to make it happen while I waited. Was Chris and Zack in the service department despite my imposition on time, made me very welcome. It is appreciated that they were accommodating to my need.

Report a concern   July 8, 2026 — Rated 10 out of 10 by G.F. Eddys Bike Shop - Willoughby Hills
What do you like about our products and services?

Love the big selection and the help and explaining each bike for what purpose style riding.

Report a concern   July 7, 2026 — Rated 10 out of 10 by D.C. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Another excellent experience with the Eddy's team. The fixed my broken derailleur cable in a week, despite the projected 4 week turnaround time. This allowed me to maintain my training regimen with a minimum of disruption and be ready to complete several scheduled rides. My only nit was that my seatpost was not returned to the original position after it was raised to put into the repair stand. Thanks Eddy's!!!

Report a concern   July 7, 2026 — Rated 10 out of 10 by B.N. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Quick and easy tire replacement! Thanks!


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