Customer Testimonials
Listened to our needs & answered all questions
Staff gave good info about bikes/products and services and helped us find what we were looking for. They weren't pushy about anything, which helped me to trust that they were being genuine and have good products. They gave honest info about what we were looking at.
Eddy’s always has the parts that I need or can get them shipped in quickly. The Service Department has taken good care of my bikes for years now.
The quality of the repairs.
Good service. Very knowledgeable team and helpful.
Great shop!
Taylor was Amazing. Friendly, super knowledgeble and quick with repairs. 15 min in and out. Awesome
Eddys carries quality brands of bicycles. Anthony was helpful with directing me to the bike that met my needs.
Prompt friendly service. Fair pricing - service people were friendly and extremely helpful
Accommodated a quick turn on a bike tune up right before I riding a 100 in the Pelotonia. Much appreciated!
The employees are friendly, approachable and extremely knowledgeable! They take time to find out what you want, not push you towards what they want you to buy.
Really nice bikes. Helpful staff member figured out a solution for my granddaughter's Trek bicycle handle level.
The service staff was over the top -- I have taken my bike there twice and both time the service was fast and reasonable.
Wanting to do the right thing for the customer and fix an issue
My name is Name removed and I had break Handel replaces. I was told it would take 14 days for the parts come in. I received a called within five days. So it was repaired four days earlier. Thank you for speedy service.
Very prompt. Very efficient. Finished the repairs a week ahead of schedule.
great service! thanks for your help
Good products and service.
Great selection, excellent advice and help from the very knowledgeable staff.
Jacob in services went above and beyond to help me have my bike ready for a big ride.
Solid products and the team stands by what they sell!
The staff is friendly and helpful. I had an issue with my rear tire tube and they fixed it while I waited. This was the second time I brought the bike in for the same problem and I was not charged a second time for the damaged tube.
Quick and friendly service. Expertise.
Very helpful and knowledgeable! Thanks
Specific Helpful advise resdily provided
Help with bike differences, ordering and shipping to Cleveland.
Quick warranty repair done the same day. Thanks so much!!
Service was amazing! Will be recommending Eddys to everybody who needs service on their bike and looking for a new bike!!
Great, knowledgeable staff. Best selection anywhere..
Excellent service, my bike was packed and ready to ship on time. Friendly staff. I'll be back.