Customer Testimonials
Great service
Super service and extremely helpful ❤️
Helpful staff. Best products. Great store.
The shop has a great selection of parts and stock. The staff is helpful and knowledgeable and supportive for your best riding experience.
Service is second to none.
Jackson the service manager was awesome!
Selection of mountain bikes and Andrew in service.
Excellent service,honest, and offer a great product
I’m a Specialized customer, service is friendly and efficient. Shop is well laid out and well lit. I always feel welcomed to wander and browse at my leisure.
You have the parts in stock and were very helpful
Yesterday's visit was a quick maintenance consult, and I was well and efficiently served
Chris was easy going and personable and made buying a bike enjoyable!
Friendly,knowledgeable and had what I needed. Thanks!
Quality of service provided. Customer service received.
Best bike shop in Northeast Ohio!
Excellent work fixing an issue another bike shop attempted to fix. Service and communication from Eddy's was EXCELLENT! It's an hour for me to drive to Stow but well worth the trip. I should have gone there to begin with and saved myself a lot of time and trouble - and money.
The service at Eddies is great. Very knowledgeable and helpful.
Would highly recommend!
Helpful staff
The staff has been super helpful with teaching my teenage son about how manage his first expensive bike. I really appreciate their patience and willingness to please.
The staff was courteous and friendly. They listened what we wanted. They made recommendations. We are quite pleased with the service we received.
Very friendly and competent staff!
You install it and explain how it works
The associate who took my bike service request worked well with me to get the proper drivetrain components, new bar tape, and adjustments on my 18 year old clyclocross bike. After a lengthy test ride after servicing my bike I was pleasantly pleased that my 18 year old bike shifted and braked as good or better than it was when brand new in 2005.
Every time I’ve gone to the shop, everyone has been so helpful and knowledgeable!
Great products such as Trek with numerous bike accessories.
Excellent service and knowledge of what we needed. My son LOVES his new bike!
Mango was great! I had been in there before to get my some pegs for his new bike and there wasn’t anything memorable about my visit. However when I took my son up there because we needed to get a repair done we had a great experience! Mango was very helpful and talked to me about some of the things we can repair and replace on my sons bike. I will definitely be back and I am super happy that I had a great experience
Knowledgeable and helpful
Awesome selection of bikes and accessories! The staff is very experienced and helpful in customizing things to your liking. BEST BIKE PLACE I’VE EVER BEEN TO.
Everything was very good! Our salesperson was excellent!