Customer Testimonials
I only used the service, unexpectedly but in dire need. Milan, without hesitation, probably saw my frustration and offered to fix my problem. I cannot thank him enough. This is true service above and beyond. Thank you. Carol
Great people to deal with….Navi and Oleh….good selection of bikes
had my new TREK e-bike for the first time and it is awesome. Milan was so accommodating, he knows the product so well that made me buy the TREk Trail 9.7 instead of buying the TREK trail 5 I initially planned to buy. Kudos!
Friendly staff and good selection of products!
The service was second to none and the staff took the time to share with me the new innovations in different types of bikes.
Picked up a new Roubaix Comp. Super friendly and great service!
Sergio was great when I bought my Roubaix Comp! Very helpful and great service
I have always found BSP very honest in their pricing and their recommendations. I trust them.
Great service and nice folks
Absolutely thrilled with our experience at BSP bike shop! We recently purchased bikes for my girlfriend and me, and the entire process was smooth and enjoyable. The staff was super friendly, knowledgeable, and really took the time to help us find the perfect bikes that suited our needs. They even went above and beyond to ensure everything was properly fitted and ready to ride. The quality of the bikes is top-notch, and we couldn’t be happier with our purchase. Highly recommend this shop to anyone looking for great bikes and exceptional service!
Top notch service by a friendly approachable staff. No pressure sales and quick and efficient product delivery. Will definitely have my ride serviced by this professional team.
Staff went to bat for me over a faulty piece of gear and I promptly received a replacement. Excellent service!
The staff are very knowledge on the bike. And their customer service are nice.
Stephen and his crew were amazing to deal with. I can't say enough about the great service they provided. I would recommend BSP to anyone looking for a bike.
Great pricing and selection knowledgable staff who clearly loves bikes!
Care to customer and customer advice is excellent.
Chris was an honest and knowledgeable salesman, exemplary in every way
Friendly service!
Friendly staff, great selection of bikes and accessories
Daniel was awesome in helping me, very new to road biking, by putting on clipless pedals on my bike and brackets on my cycling shoes. He even held my bike up while I pedaled around the store to get some practice clipping in and out! All staff there were super friendly!
Excellent - Stephen is the best!
Fantastic service!!!!!
Good salesman and provided us good information about bikes according to our needs.
Chris is knowledgeable, helpful and friendly!
Just excellent service delivered by great group of employees who want to help!
I had my flat tire fixed quickly after making an appointment and was very happy with the service I received. I also appreciate all the time the staff took to answer my questions. Pacific Sports is a really great bike shop and I have been going there for years.
Very straight forward. Fast to complete service. No complaints
Friendly staff! Very informative
I have bought the cycle clothing a couple of times. I've been super happy with the high quality product Pacific Cycle carries.
You guy are always amazing! The customer service is always above and beyond, I've never left unhappy. Thanks for being my favourite bike shop for 20 years!