Customer Testimonials
We started in the North Van store but they didn't have the model and size of bike I was looking for, but called the Vancouver store and they did. When I arrived the next day they had it all charged up for me. Sam was a great salesperson and super helpful at getting me oriented to the bike. He's very knowledgeable in what he does.
Friendly, knowledgeable staff.
Excellent customer service. Happy to recommend.
The service was informative and helpful.
You guys are easy and friendly to deal with. No pressure and helpful. Always have been. Love you guys.
Super friendly and knowledgeable people, good selection
friendly
Friendliness. Knowledge. Service. Good supply of bikes, accessories and parts.
First name removed
Helpful and knowledgeable staff. Bought an e-bike there and noticed they have a good selection of many types of good quality bikes.
David
I really appreciate a genuine willingness to help and high quality mechanical skills of the shop workers.
Milan was great showing what we wanted for our daughter and made right recommendations for customization.
Great service
Very knowledgeable and attentive staff! Great prices too.
Milan and the team at BSP langley were excepetional. They were friendly, knowledgeable and responsive to my requests and concerns. Everytime I go in I learn something from the team and the components on my new bike. I feel lucky to have the support behind me that I do, I wouldn't purchase a bike elsewhere.
Good product and service
They were very helpful with me and answer anyy concerns i har
Daniel successfully went to bat for me on a warranty issue which was much appreciated.
Friendly staff great service
Open on Sundays! Quick service to assist with a flat tire...
Great service
Very knowledgeable and helpful. I like that people are willing so spend time with me to ensure I make the correct purchase. I am also happy that they will say things like "I do not think you need to buy that"... ie that do not try to oversell.
Friendly and knowledgeable staff, a real please to do business with.
Full transparency
Had what I needed in stock, friendly staff and knowledgeable.
Nice friendly staff, quality products.
Excellent service and quality products
Thank you Milan, we are very happy about your service and experience helping us find the right bikes.
Good solid advice on bike repairs and maintenance.
Milan was a great Salesman. Listened to my needs and advised calmly and informatively. It was very relaxed and a great experience, he helped me find the right bike and equipment I needed.
Excellent customer service from employees and you sell excellent products some items were strongly suggested to purchase and I thought they just wanted to make more profits but they knew that would be worth while purchasing for my circumstances I am so glad I did thanks again guys
Friendly and knowledgeable staff. Up front with information.