Customer Testimonials
The person that attended was very responsible and provide all proper information very efficient person never felt pushed or up sale recommend this bike shop
I had a very polirizing experience. I stopped by the store before buying my bike and the guy that helped me was rude, he obviously didn’t want to be there. I wish I could remember his name. I left the store whiteout a purchase as he told me that the bike I was looking for wasn’t available even online, only to come home and find it on the website.
However, when I went to pick it up, a completely different experience. The two guys at the back of the store were so pleasant and helpful. I even bought a rack and was installed right there and with a smile.
Stephen took the time to confirm that I had the right size helmet.
Definitely the service provided and zero
pressure to purchase was a big factor in our decision to purchase a bike at BSP, very knowledgeable staff and Stephen is great for advise and also listens to your concerns no matter how small or big they are.
I’m a customer for life!
Thank you for the great service. I took my bike to another shop first and felt completely ignored by them, terrible experience. Then I came to BSP and the level of attention and details it was given was amazing.
I'm really happy with BSP and will only service my bike with you guys.
staff are friendly and helpful. Have been pleased with bike tuneups in the past
All staff were very professional and knowledgeable. Wish they would offer a discount for the accessories when purchasing a bike.
Cannondale Trail Plus 24
Jason was super helpful. I'm very happy with my purchase.
The service work was thorough and it was completed in the time period that was described to me. This is a bicycle I bought from you and only have serviced with you.
BSP is my shop!
Always get great service there. Rick
The service
I was able to bring my EBike in for its first check up with no problems.
BSP Langley was amazing. Knowledgeable, helpful, total 12 outta 10 team. Thanks!
Good derive people
Service was great and Stephen knew the products and the questions to ask.
Great selection, friendly service. - DA
Quick service done right the first time everything works great
Great service and everything was clearly explained.
I got extremely good service and I think it helped me choosing the perfect bike for me.
Nathan's service was exceptional. He listened to my needs about a MTB cycling shoe and was able to confirm the fit of the shoe I was trying on was correct.
Store was clean and nicely organized. Will shop there again!
The staff is helpful and kind, Juan answered all our questions and he help us through the process of getting our bike
The Mexican guy was amazing
Knowledgeable, friendly and helpful staff. A good range of bikes and gear. Convenient location on Pacific.
Timely, helpful, friendly
We have developed a relationship/friendship with BSP and bought 4 bikes over last 10 years. This speaks to the care and attention they have given to all our needs. Highly recommend BSP.
Cheers, Blaine Flewin
Juan was so helpful and he really did a great job with our bikes, thanks guys
Great staff
Knowledgeable
Friendly, knowledgeable employees; open, clear explanation of recommended work.