Customer Testimonials
Great service. Friendly staff. Good selection of bikes.
Knowledgeable staff
EXCELLENT AND RAPID SERVICE FROM CLEMENT (DOWNTOWN VANCOUVER)
Incredible selection of bikes and brands with lots of room to shop. The staff are very well trained and the customer service is next level and will keep you coming back! The team fixed my wife’s bike up and she said it feels like new again. Huge thank you to Steve and this amazing team 🙌😊
Bought a Fox Proframe helmet and the staff transferred two sizes from their North Vancouver store so I could get the perfect fit. They even gave me an extra discount when I also picked up Fox Purevue goggles. Super helpful and great customer service. Highly recommend!
Helpful and informative.
such an amazing team
Friendly service, no waiting. Knowledgeable technicians.
The service provider was excellent. He was incredibly knowledgeable and explained everything very clearly.
Very professional and helpful staff
Friendly staff.
Appoachable.
Fellow riders.
Staff great and very helpful with repairs during claim submission
Stephen, Milan, and the entire BSP team are knowledgeable, professional, and kind. Always a pleasure to deal with.
Good straight forward service and advice.
Friendly staff.
The staff arranged to get the battery on my Cannondale replaced at no cost to me. It took several months but I drove my bike home on Friday .
Customer service was awesome
First time at the store. Very friendly, helpful staff. Thank you.
Knowledgeable and reliable staff, with great products
Excellent service, handled my request promptly and kept me informed through the whole process!
I placed the order twice on purpose, they called to confirm I hadn’t made a mistake 😌
I was impressed that someone we actually use their brain and question it. I did need two!!
I like the prompt and friendly service.
Quality and choices.
Service is prompt, polite and thorough.
Always super friendly! Quick turnarounds for service and high quality work
Thank you!!
Good bike tuning
Expert advice and Staff knowledge.
Daniel from the North Vancouver location was very informative on educating me on bike fit.
Service was excellent - Nathan was great - very knowledgeable and helpful
Friendly and know their products
Very knowledgeable staff and are willing to listen to how and where you ride to make the correct decision for what bike you will need. Are able to offer different options and makes of bikes for you to choose. Very friendly.
BSP service and expertise are without comparison. I wish every customer experience were as pleasurable and effective as each time I walk into BSP.