Customer Testimonials
Services and hospitality are exceptional. Your only flaw is that you don't sell chopsticks as a part of your assortment.
The staff were very helpful and friendly and solved my problem so I will be bringing my bike to them for service. Thank you.
Fast fixing of flat tire.
Sales staff were great took the time to walk through all details of our purchase
I've been dealing with this shop since 2009 and provide great service.
Good service. Knowledgeable staff.
Sales person was very friendly and knowledgeable. Very good range of bikes and parts offered in store.
Super friendly and engaging staff. Did great work on my bike.
Honest and exceptional customer service.
Thank you Milan you were such a huge help, I could not have done it without you!!! I will always be loyal him at the Langley Store. Such a huge wealth of knowledge.
Knowledgeable sales staff and service staff. Timely work done on my new bike to finish it for riding. I highly recommend these guys.
I was thankful to get help pumping up my tire with the compressor!
Staff assistant (Varun) and follow up was top notch. Happy to purchase with them in the future.
I found Clem to be extremely knowledgable and helpful.
Great products good service!
Thanks for the problem solving! See you at the Fondo.
Great experience! Both the sales person, Juan, who was very helpful and knowledgeable and the store manager, Stephen, who was also incredibly helpful, knowledgeable and went out of his way to make my experience a fantastic one. I highly recommend Downtown Bicycle Sports Pacific - Vancouver for all your bicycle needs!
Milan and his staff are awesome. They are very prompt and friendly. I highly recommend this company for bike repairs and sales. They are very knowledgable and yes, I would shop again.
Convenient location. Good inventory of parts and accessories. Knowledgeable staff.
Thank you for the great customer service. Good to know you are helping us refuges from CAPs South Shore find a home. Cheers.
Very friendly and well informed team that want to make sure your ride is perfect
Stephen gives phenomenal customer service: helpful, friendly, immediate, not pushy, and opens the door to help people get their bike out of the store. He has been like this each time he's helped me in the 4 years I've gone to your store.
Friendly service; great product. They have been in business for a long time.
I like how easygoing and helpful was sales person - Maxyne. When I mentioned what I am looking for - immediately guided me to selectoin of bikes that met my needs, without trying to upsell anything - he could have done that easily, but was listening me and heard me the first time - and gave me good advice all along
no cheap products
Excellent customer service with deep knowledge level.
Great range of inventory to select from.
clem was awesome finally i have found a bike shop i can trust thank you
Personable
Service is great! The staff are very helpful and friendly!