Customer Testimonials
Fast and responsive service!
You had what I needed in stock. Most places did not. I called at the end of the day and asked if a technician could help me with something if I came before closing. I was encouraged to come and he helped me out.
The staff is friendly, knowledgeable, and get work done fast. BSP has a wide range of quality products at good prices. Great staff, great store.
You had what I needed. No hassle
Great price delivered when promised
Efficient and pleasant service
They were able to get what I was looking for and they called and gave me updates on shipping without me even asking. Awesome.
I was in the store last week and the person at the front counter (from Milan, Italy. I wish I had asked his name) was so helpful. He helped me find two tiny screws for my cannondale (which I bought from you a few years ago).
Thanks for the great service.
Had decent variety of the bike types we were looking for and appreciated the help and attention on what we were looking for .
Had a great experience purchasing a new bike from Stephen at BSP. Very quick to respond and flexible, very smooth process overall and had the bike ready the next day.
Thanks
Great staff and service
Great service ficing my bike, Juan did a great job
Great service, great advice, I will come back for all bike needs.
Shop clean and organized, staff polite and knowledgeable.
excellent service even though the jacket was not available
Friendly quick service. Fixed our daughters bike very quickly. She will be using them for all of her biking needs.
Great be product lines in the store.
Staff are engaging and happy to welcome clientele.
Stephen Kim sets a tone for customer service that permeates throughout the shop.
repair guy was amazing
Really smooth and fast procedure to register, pay, and pick up the bike + helmet.
Very nice and friendly people in the store.
Amazing experience around Vancouver by bike.
Thank You, Bicycle Sports Pacific Downtown!
Hope to see you soon
The staff is friendly and very knowledgeable about everything to do with bicycles! I love this store and will continue to shop there.
Great service by Milan and the mechanic, took their time to educate me on all options and helped me make the right choice.
Good selection
Great after sales service. Very accommodating on a pick up date and location for new bike.
Your staffs
Brands you carry and customer service
Bicycle Sports Pacific staff are awesome. Repairs were completed quickly and priced reasonably. I highly recommend your shop. I will definitely return when any repairs are required. Thanks to your staff. On a 10 point scale, your shop is definitely a 10. J Jones
Guy in the shop was very helpful and the bike (Trek) was very good.

great communication