Customer Testimonials
Great customer service and support for purchasing
Rental bikes worked great. Great customer service service
First name removed was very helpful
Friendly, knowledgeable staff.
fast. with good infromation on what was needed to fix my bike.
fairly quick in making the repairs ....
Thank you
Great, prompt service
Friendly and prompt service! I really appreciated that your team made an effort to get my bike serviced as quickly as they could. Thank you!
Staff is very knowledgeable, and friendly.
The two staff I dealt with were excellent
The service is great and the prices are competitive with other bike shops. He staff is very knowledgeable
Excellent customer service!!!
Had my gravel bike serviced and tires replaced. Juan did an outstanding job in identifying the issues and getting my bike back in perfect working condition. Gracias Juan!
Highly recommended. While preparing my bike for a ride on Sunday morning I saw there was a problem. They were able to fix it and get me out for my ride pronto. They understand what a cyclist needs and offer great service. Thanks guys!
Really pleasant staff!
Yesterday I went to Bicycle Sports Pacific for Bike Gloves asI had not been able to find them at 3 other stores. Found the perfect pair for me! Then aswewere walking around looking at bikes out of curiosity a man spoke to us saying to me "I think I have found the perfect bike for you!" I explained I was not looking at a bike as I had just bought a new one. We chatted and when I asked him if he was the Manager, he turned out to be the owner! Very nice, and would go back there any time and refer others! Good service!
You are very helpful, friendly, experienced and professional
I was shopping for a new bike helmet. After visiting several cycle shops I returned to Sports Pacific to more closely examine one of the helmets I had seen. The sales person was very knowledgeable and set me up with a reflective light on my helmet. Prices were reasonable. Service was great.
Customer service was great - Highly recommend!
Excellent 6 month free service.
Bike runs great
The staffs were very kind and helpful.
Nice Store & Friendly Staff!
Good product, good friendly service
Really made it easy for me to pick up a downtown bike at your shop. Ricky was superb with helping me with some extra items too.
Jason was amazing. He services my bike right away.
I took my bike back in for some minor adjustments. The work was done right away along with a safety mechanical check. Overall, I have been very satisfied with my dealings with BSP Langley.
I was not charged for the service and I do appreciate the gesture,
Your pacific store service team are knowledgeable, courteous, and patient,
Staff are friendly and helpful
Great customer service!!!
Great team and customer service , bikes were very reliable and had confidence in the bike . Will become my go to destination for bike rental as I increase my cycling !

Very efficient in taking my order and letting me know when my order had arrived