Customer Testimonials
Very helpful and knowledgeable. Greeted us right away when we entered. Did not try to sell anything extra or up sell us anything more than we needed. Helped is put the bike in the car. Very personable.
Great staff. Great advice, always pleasant to come here
Friendly staffs
Very knowledgeable staff who answered every question with great patience.
Amazing, friendly, helpful, and knowledgeable, staff, and ownership team! Also appreciate how much BSP does for the cycling community! Thank you
Great staff & great products
Great service, the technician was able to see to my request right away. Staff very friendly, helpful and efficient.
Excellent service from Varun. He was great.
Jason, Milan and Andy were all super helpful in assisting me in buying my first e-bike! Milan spent 3 hours in store with me as I test drove several bikes, he answered all my questions, was very patient and knowledgable in all things e-bike. Andy did a great job setting up my bike with all the extra parts I bought, and overall I'm very impressed by the incredible service from everyone! Would highly recommend shopping at BSP :)
Great knowledge and attention to detail by the staff!!!
helpful informed service
Loic talked us through the app and although it wasn’t successful, he was very patient and polite. We were so impressed with his ability to actually take motor out to find a solution . Great customer service !!!
Very friendly and supportive staff.
Kind, knowledgeable, and responsive staff with lots of options and good quality product!
Great service, friendly and professional!
friendly and knowledgable
Managed to fit me in and take care of my bike by the end of day as promised. Very happy with the service provided. I will be a returning customer for sure.
Didn't fix the problem, but at least took the time to explain what is known and not known.
Service manager was excellent
Great customer service, attentive and always willing to help or find solutions.
The staff and the management were excellent to deal with
Top quality products and service. I highly recommend this shop.
A knowledgeable and friendly staff.
Thank you so much BSP Surrey. Your team has been exceptional and I look forward to a long term relationship with the store.
My wife and I were new to the world of high-quality bikes and began our search at BSP Langley. Right from the start, Jason made us feel welcome and at ease. His knowledge, patience, and professionalism were unmatched. He took the time to explain all the details we needed to know and encouraged us to test ride different bikes to truly understand what would work best for us.
What stood out the most was that Jason treated us with genuine care, even when we told him we were just exploring options. There was no pressure, only support, which made a lasting impression on us. After visiting several other shops, we quickly realized that no one came close to the level of service Jason provided. His expertise and friendliness gave us full confidence in our decision to return to BSP Langley and buy our bikes from him.
If you're looking for a stress-free, enjoyable bike-buying experience with someone who truly cares about helping you find the perfect bike, Jason and the team at BSP Langley are the people to see. We couldn't be happier with our decision, and we highly recommend them!
We bought two Trek Checkpoint SL6 gen 3 if anyone wondered.
Friendly knowledgeable service!
Help out whenever we drop by.
BSP is my go to place for any and all cycling related needs. Top notch customer service through and through especially from Stephen. Thank you!
Good staff, great service,
Good inventory and friendly helpful service. - Thank you
Great customer service