Customer Testimonials
Great customer service. Just a small request for bike lock but treated us patiently and gracious.
Keith is great and does good work.
Very friendly and helpful staff all around.
They have a great selection, with some pretty fantastic sales- they had the best price I could find on the bicycle I wanted. The man helping me adjust it was really helpful and knowledgeable- I would recommend this business to everyone!
My bike was in fantastic shape after my tune up and the reps were very friendly and helpful. Thanks!
I bought 4 bikes for my family: for me and my wife and two for our kids. It was a great please to come to this store. Especially I would like to thank Stephen who showed us different bikes and helped to chose the ones which fit us the best.
There are a lot of different types of bikes in this store. So anyone can find what he wants. The service guys is also doing a great job.
Once again, thank you very much. We are happy to be your customers!
They stayed open 15 extra minutes just for us. And they had what 3 other stores didn't. It was exactly what I was looking for.
Customer service was excellent
I shopped around at many shops for this purchase, and my experience here was as better than most. I especially appreciated the team's attention to detail, patience, and knowledge.
I found the company on my mobile device while I Googled for 'Bike Helmets Vancouver'. I may buy another helmet in the near future. Thanks.
Bikes are great and the mechanics are very good.
friendly, approachable staff.
I like the customer service and helpful, friendly nature of the employees. The products are high quality, though because most are brand-new, it is quite pricey at first buy.
Knowledgeable staff. Quick service
Knowledge of the customer service Marc
Milan was very knowledgeable and listened to what I wanted in an e bike instead of trying to sell me something that what was not what I needed.
I’m an avid road bike guy and was shopping for a e-bike for my wife BSP.
Knowledgeable, friendly staff and no pressure selling.
The sales associate was very kind and friendly and he could help me get the brake pads that will fit on my caliper, as it is an off-brand, and we just wanted to make sure.
Friendly knowledgeable staff.
Great friendly service!
My daughter’s helmet was faulty and the customer service to process the warranty was amazing!
Excellent service and prices!
Excellent service. Very friendly and professional.
Bike components and apparels.
Friendly and approachable, reliable and relevant products, mostly
Friendly helpful service
Very knowledgeable and helpful.
Hey Noel and Kris, thanks for getting me rolling again. No problem with the second tire change, and a much smoother ride and feel safer back with tubed-tires. Havre a great holiday season everyone! May see you in the spring for a new bike.
Friendly, knowledgeable staff
Good customer service. Feels comfortable and honest. I don't feel like im being b.s. ed.