Customer Testimonials
Politeness, eager to serve as soon as you come through the door. Professional sound advice.
I bought a great e bike and the service was very very good. I would highly recommend them!
Very helpful courteous staff, will return regularly for anything I need.
I found the young man who recommended the ceramic lube enthusiastic and very helpful.
He had an energy that, to be quite frank, that has been missing in that store.
I think he said he races bikes.
This is the kind of service that will turn me into a regular visitor.
Marc at North Van is just the best. He always has a solution to any problem
Excellent service this time, had some products in stock I wanted to see and picked up some extra items on sale.
The lady who served me was very friendly
The salesperson Devon was knowledgeable, attentive and was very easy to work with. If the rest of the staff is like him, you have a great team.
Very friendly and knowledgeable staff. They are reliable and services are done fast.
Since I already have a few bikes in good working order, the North Van store has a good selection of parts & etc. that I need to keep them in shape. I'm usually able to find what I need. I also have had good work done by the bike mechanics.
searched and found the bike I needed and transferrd it to the store to make it convenient for me.
Deep personalized service to my needs as a rider. Explained operation of DI2.
Very prompt service, nice competent folks!
Quick repair. Very helpful!!
Everyone was nice and very helpful with my inquires. I would definitely come back for future bike repairs/purchases.
Very good staff, and service.
The repair of my bike was done quickly and completely. Very satisfied.
Bike was on sale (bonus), staff were knowledgeable, friendly and supportive. I was informed of the first year maintenance program which again was a bonus.
Speedy and dependable. Lots of choices and good info
Wide range of products, super knowledgeable and very friendly staff :)
Excellent service
Detailed answers and options. This - at least for me - gives confidence and builds trust.
Ordering my bike was easy, and I felt like if I had any problems I could come back and easily get help. I didn’t feel that way when I bought my last bike. It’s really awesome.
Good products and excellent service provided by Mike and every single one of his team.
I’ve had a number of positive experiences with Bicycle Sports Pacific. They are always welcoming and quick to provide attentive service and advice.
Top notch service and knowledge of bikes was exceptional. Will shop again and recommend.
Your prices were very competitive
The people in the store were friendly and seemed almost excited to help me, and they even recommended a good anti theft company called project 529, so over all it was just a good and helpful experience going to the store.
Great staff. Very helpful and accommodating with attention to detail. Offered a discount on accessories with the purchase of our bikes. Very happy with our gravel bikes.
On Brand choices and in-store inventory is relatively correct!
Parts that I needed were in stock, and knowledgeable staff.