Customer Testimonials
The staff are friendly and helpful , service level is excellent and fairness to do only what is needed versus padding the bill.
Have recommended the company to all my friends
amazing service experience Kris Miezys was super helpful with my order and even gave me some tips to take of my bike, he went above and beyond by cleaning my chain.
Thanks a lot Kris!
Service was prompt, minor problems were pointed out and recommendations given. Will be addressed on next follow up service check up.
I went to your store to buy a bicycle. I don't know much about bicycle and the sales person (Katia - I believe that is her name) was awesome. She helped me select a bike that works great for me and she was very useful getting the bike ready to go home. It was a great experience.
Excellent customer service! Products are great too, but the care and service staff give makes it the best bike shop around - Cristina
Fast and knowledgeable service
High quality, large range of products, knowledgeable Staff.
Service department tends to be helpful.
Nice to deal with friendly, local service.
Your technician’s seem to be very knowledgeable, efficient and professional.
Cheers Jon
Great bikes. Very knowledgeable. Friendly and Fast Service.
Excellent help from staff. Very friendly and personable.
You had what we needed in stock
You have the best quality parts and the staff is very knowledgable.
Friendliness and helpfulness
Good service 👍🏻
Alaina had good overall knowledge and took time to ensure I would be happy with my purchase
Great selection of bikes and accessories. Keith was extremely knowledgeable about the bikes and the different levels of components. He helped us choose a bike with confidence that we made the right choice. We will definitely return in the future.
Good service.
Responsive, professional, knowledgable staff. The ability to attract and retain quality people reflects very positively, on management, ownership and the BSP brand. I have bought at least 8 bikes from Bicycle Sports Pacific over the years, and soon, possibly, one more.
Great service and helpful team
Parts that I needed were in stock, and knowledgeable staff.
Politeness, eager to serve as soon as you come through the door. Professional sound advice.
I bought a great e bike and the service was very very good. I would highly recommend them!
Very helpful courteous staff, will return regularly for anything I need.
I found the young man who recommended the ceramic lube enthusiastic and very helpful.
He had an energy that, to be quite frank, that has been missing in that store.
I think he said he races bikes.
This is the kind of service that will turn me into a regular visitor.
Marc at North Van is just the best. He always has a solution to any problem
Excellent service this time, had some products in stock I wanted to see and picked up some extra items on sale.
The lady who served me was very friendly
The salesperson Devon was knowledgeable, attentive and was very easy to work with. If the rest of the staff is like him, you have a great team.
Great products & service