Customer Testimonials
Friendly, helpful, did a good job. Close to my house.
very knowledgeable and personalized service. Focus was on what was best for me in terms of product choices.
service and customer service
Alisha was very helpful and knowledgeable. Happy to buy my bike from your store. Will recommend your store to friends looking for an ebike.
Guys working were super helpful and polite. Will definitely be back
Quality products
Knowledgeable staff
What Noel does not know about bicycles is not worth knowing about.
Noel's customer services are something I have not seen for a long time.
He is a credit to his organisation.
If anybody is not sure about how to act in sales - think what would Noel do.
Dr SDS
Great, fast service !
I like to buy items that are on sale. The biking gloves I bought were great. It did the job when we went biking in whistler👍😊
Staff were very knowledgeable and friendly
Staff were knowledgeable and personable. Enthusiastically assisted my young son choose his first multi speed bike.
Very friendly staff!
I would have like to know I would be charged for having my kickstand put on. When staff insisted I bring my bike in & our staff would 'help' . I had to move it as it was put on too close to when I pedal I kept kicking it with the back of my shoe. The staff are wonderful & friendly & I will come back, just surprised of the extra $20 charge to put on a kickstand that cost 39$. So $59 for a kickstand is insane.
Good people there but hours could be longer.
Friendly, and helpful . Thumbs up to Andy and Daniel!
Dennis
Very helpful staff.
Friendly staff, very professional and an excellent selection of bikes and accessories. Thank you BSP👍
Excellent timely service! Able to diagnose and fix issue with noise coming from front end of bike.
Great staff, always happy with the service! Love my Trek 4 I got at the start of Covid which saved me!! I had a blown out tire yesterday and your fantastic tech recommended I put gravel tires on her and I love them! Thank you!!
Jill S
Your team is very helpful and great..
Great service!
Knowledgeable and helpful staff. Good products.
Mark is great and always super helpful!
The customer service that we received from Alaina at the Langley location was impeccable!!
She listened to my wife’s needs, asked the right questions and was genuine all the way through. She truly is an asset to that store!!!
Keep up the good work Alaina!! Thank you.
Friendliness, knowledge, clarity. thank you
Very friendly and helpful!
Attention to detail.
Remarkable service! I had a warranty issue that was looked after for me by the shop. The service was above and beyond what I expected. Thank you!
The costumer service was very good, and the work done on my bike was excellent.
Thanks you

Great customer service and skilled bike technicians