Customer Testimonials
My bike service was amazing - speedy with the quote, helpful with suggestions and ideas, accommodating with getting the bike back to me! Thanks 😊
The staff / crew is awesome. Everyone is Knowledgeable and kind. It’s our new favourite place!
Superb product knowledge.
Staff were helpful with getting my first bike! Set everything up for me and made sure I felt comfortable!
Super quick and helpful for what I needed in a jiffy!
Staff was very knowledgeable and explained what we needed to know without over-explaining. he asked good questions and determined exactly what we were looking for. Very patient and kind!!
It was an exceptional service. Highly recommend!
Great service and produxts
Friendly staff!
Super friendly and helpful staff. Quick, quality work.
Very Friendly Staff.
We didn't feel pressured to buy, even though we did end up buying, and enjoyed speaking with the sales person, she is very knowledgable about the bikes and products in stock.
Very knowledgeable and professional.
So nice to be greeted by smiles and helpful staff! Ilo was efficient and thorough, as were all the others who dealt with me. She took the time to brainstorm with me about details like adding a bell. I came in enthused about a Cannondale Quick, a graceful little the machine. It turned out to be no longer available, I tried the next model, the Treadwell Neo2. It was a good fit and turns out to be less than 10lbs heavier than the Quick.
Thank you all and especially Ilo
James Blake.
Knowledgeable helpful staff.
I pass by BSP on many weekends during my ride. The several times I went in, they had what I was looking for. Plus, when I asked about what they have on sale, they were very helpful.
Helped me when I had a flat
The staff were very personable and flexible to address the issues with my bike and knowledgeable about the comparison of their bikes to other brands I have been looking at
Excellent service and advice from all staff. Very relaxed environment. Starting to get more bikes in stock for display and test rides.
Went above and beyond -- I came in with a cassette, asked if I could have it put on the Kickr Core that I had just purchased from BSP and without hesitation, the employee went to work. I really appreciated the help (as I didn't have the proper tool) and will happily recommend the shop to friends!
Seems very professional.
Nice attention
Mechanic service is awesome and service from all the staff is superior. Always a great experience
Staff were incredibly helpful, very friendly and supportive as we were getting a bike for my son.
Amazing customer service
I am very satisfied with the E-bike and the service
Friendly salesperson. Good communication through the online buying process
Everyone is friendly and always willing to help!
Friendly staff, and service staff were quick to help me out twice when I had some minor problems with my loaner bike from.my daughter.
The people are very helpful and kind. They make me feel welcomed and help me find what I’m looking for. Special shout-out to Nav for helping me the last few times I’ve been in to purchase bike gear or fix my bike. Thanks!