Customer Testimonials
Friendly knowledgeable staff. Helpful expedient service.
Knowledgeable and prompt. Great service.
Stephen Kim is amazing!
First time I’ve had my bike serviced here, on a deal for the Valley Gran Fondo, but I will definitely be coming back - friendly service, good communication prior to carrying out additional work and my bike has never looked so clean! Great job and friendly service - I’ve already recommended them to my friends :)
Friendly, helpful and knowledgeable staff.
Staff were very friendly and knowledgeable for my needs.
Definitely i would return.
Service was very personable and extremely helpful. I appreciated their honesty too. Not trying to push additional products.
Customer Service
Helpful. Trustworthy.
Very friendly staff. Helped me with all my needs.
Friendly staff up for doing a deal.
The professionalism of customer service
Good staff, very helpful
The entire store staff went above and beyond to correct issues that were not within their control (but rather with the manufacturer). They were composed and very professional throughout the correction journey. I do believe a true test of service is when things don't go right the first time and how the store manages the correction process and client expectations.
Thank you Mark, Alisha, and Keith.
Great service Nav was awesome, welcoming and friendly. He found what I needed and got me set up and back in the road.
Helpful and friendly.
Amazing experience, all of the employees were kind and helpful. Staff also went above and beyond for me given some personal circumstances and I really appreciate that. Bike is looking better than ever after some repairs!
Thank you. My creaking annoying noise that I could not troubleshoot is gone !
Your staff person who was working on Sunday was extremely helpful and friendly.
Awesome service!
Appreciated how the staff took the time to explain, show, adjust. They were incredibly helpful, patient, friendly, knowledgeable. Was a top-notch customer experience. Would absolutely recommend them.
Great, friendly, knowledgeable staff.
Friendly, informed staff and quality work.
Service was awesome …there was only one guy working in the shop and he was busy repairing a bike but he stopped right away to help me buy a couple of tires. Really appreciated that type of service!
Mark was great and you guys were so accommodating. Your service tech built my new bike within the hour. Your service to me was excellent. This is the 3rd bike I've purchased from BSP. I would highly recommend.
Everything
Staff were very helpful and patient
They was so kind and also did a great job
Our most recent purchase of Pam's new Trek was our 4th at Bicycle Sports Pacific
The selection, service and knowledge is what draws us back again, and again, again
Before our purchase, we shopped other bike stores and every time we came back to BSP
Michael and Pamela Mutsaerts
Great source for products.