Customer Testimonials
Super friendly staff and fast service at a reasonable price.
quick and friendly.
Friendly service. Juan Carlos at the Downtown location was awesome.
Very helpful staff, found a solution for my problem and also helped with organizing other needs I had.
Service was fantastic. Marc explained everything and patiently answered my questions. Very pleased with the bike I chose.
Excellent service, friendly staff,
Staff go above and beyond!
The staff are so knowledgeable and put a lot of effort into resolving some bike tech issues for me. They never oversell things to me!
Nav is the best! Super helpful. Will be back again
Respectful staff, reasonable prices
I loved the service at BSP. I felt like they cared about my overall experience from 0 to 100.
Great source for products.
Friendly knowledgeable staff. Helpful expedient service.
Knowledgeable and prompt. Great service.
Stephen Kim is amazing!
First time I’ve had my bike serviced here, on a deal for the Valley Gran Fondo, but I will definitely be coming back - friendly service, good communication prior to carrying out additional work and my bike has never looked so clean! Great job and friendly service - I’ve already recommended them to my friends :)
Friendly, helpful and knowledgeable staff.
Staff were very friendly and knowledgeable for my needs.
Definitely i would return.
Service was very personable and extremely helpful. I appreciated their honesty too. Not trying to push additional products.
Customer Service
Helpful. Trustworthy.
Very friendly staff. Helped me with all my needs.
Friendly staff up for doing a deal.
The professionalism of customer service
Good staff, very helpful
The entire store staff went above and beyond to correct issues that were not within their control (but rather with the manufacturer). They were composed and very professional throughout the correction journey. I do believe a true test of service is when things don't go right the first time and how the store manages the correction process and client expectations.
Thank you Mark, Alisha, and Keith.
Great service Nav was awesome, welcoming and friendly. He found what I needed and got me set up and back in the road.
Helpful and friendly.
Amazing experience, all of the employees were kind and helpful. Staff also went above and beyond for me given some personal circumstances and I really appreciate that. Bike is looking better than ever after some repairs!
good selection, nice store, helpful staff.