Customer Testimonials
Excellent customer service from Juan. Polite, respectful, knowledgeable & helpful with repair & knowledgeable of products.
BSP has a good selection of bicycles & products that meets everybody's needs
The staff was friendly , helpful & knowledgeable . They created a relaxing enviroment.
This bike store should be everyone's first stop , I highly recommend them!
MDB
Staff are good listeners and helpful
Excellent service. No problem goes unsolved no matter how long it takes.
The man who helped me out was fast, efficient, knew the lady next to me by name, and gave me some good reminders and tips for the lights I bought as I was finishing paying.
He was awesome.
Service
Top notch customer service. Kind and patient. Sense of humour! And quality work. Thank you.
Really fast service
Alaina was awesome to deal with and the selection was great!
They were so, so helpful! Would absolutely recommend!
Good service and recover from a mistake in shipping....
Experienced and knowledgeable staff. Stephen is always a pleasure to deal with and is the reason I will remain a loyal customer.
The staff helped me find exactly what I needed. Quick in and out.
Great customer service! Thanks Milan - very knowledge and patient with my questions!
I had an issue with my bike whereby it was delivered late and up to that point had a bad experience. However I was contacted about the issue and I was impressed with how I was treated thereafter - I was helped with a new bike of my colour preference and the team treated me really well and even assembled my items on the spot while I waited. Look forward to returning for all my new biking gear and services in the future. Would totally recommend to someone else!
Hi all,
I was impressed with the work done of three of my bicycles.
The work has always been done on time and done well.
Good people and good shop!
First name removed
Great service, friendly staff
Very helpful! I kind of new what I wanted going on but the sales rep helped me with everything, they were so helpful and really insightful on what type of bike I wanted vs what would work for me
Service is good. Your product also looking good.
Very courteous and helpful !
Service support was excellent. Thank you Michael at North Van BSP.
Super helpful staff. Very cheerful and welcoming. 😄
Great service! Employees are knowledgeable, friendly and efficient. Nice range of hard products. Waiting for new spring/summer inventory of products to come in :-)
Very welcoming and thorough. Communicate well and deliver on commitments. Impeccable customer service.
Friendly, attentive and expert knowledge and service. Good selection. Excellent mechanics.
Good variety and helpful staff
Very friendly, knowledgeable service.
Excellent customer service. Friendly staff.
Attentive staff
You fixed my problem and it didn’t cost me an arm and a leg. It was reasonable, and the staff were very accommodating.