Customer Testimonials
Excellent client service from each one of the staff
We appreciate BSP's support of our goals and work in community; and the great products at reduced cost that you supply us to fulfill our goals!
High quality products and a friendly, knowledgeable customer service.
I highly recommend Bicycle Sports Pacific - Downtown.
Your staff was very patient. You encouraged me to try several bikes without any pressure to purchase. Then when I found a cheaper price on the bike I decided on, you price matched. I would highly recommend you to anyone I know.
Strong effort to satisfy customer in the service department.
Fast efficient service, friendly knowledgable staff, good prices
Steven & staff are amazing. Steven valued my business & used all his resources to find a low inventory Specialized bike by reaching out to check with the Canadian regional distributor and found me the model i wanted in Canada & brought it to BC... These are the little extra things a good shop can provide to keep your business and moving forward I'll certainly consider keeping my business with BSP and always recommend them as a valued vendor.
Very helpful customer service with answering questions and explaining products
It was great experience
Service is top-notch, prices are excellent - highly recommended!
Excellent service experience!
Everything!!
Knowledgeable staff
Great team, extremely helpful in sourcing the part I needed but also in taking the time to provide general cycling advice.
Great service and knowledgeable staff. I would highly recommend to anyone.
Nav was a great help!
Extremely friendly and supportive during the process. Felt no pressure to commit, different options were provided to ensure I was comfortable with my decision.
Your services prevented me from getting in an accident on my bike
Great, friendly service!
It had the right kind of bike I was looking for.
They have Good managers
Chris was super helpful, friendly and honest.
Friendly staff
I am new to cycling and Stephen went above and beyond showing me different options and explaining the basics. He graciously spent quite a lot of time over a few sessions to teach me what to look for and offered me a long test ride around Stanley park to make sure I am comfortable with my bike. He then did the bike fitting complimentary which was amazing. I’ve never experienced such professional, amazing customer service elsewhere!
Alina was very helpful and knowledgable; Andy tuned up my shifting as requested. I also received good information about a possible replacement bike.
Great bike shop who’ll help you find the right bike, not just one they want to push on you.. Very knowledgeable & friendly staff who I’d recommend strongly to anyone looking for a new bike. I’d recommend both this and the Langley locations anytime!
Great knowledgeable staff who help you pick the right bike in fit, performance & of course budget. I would recommended both the downtown Vancouver & Langley locations strongly!
Good service and very knowledgeable of the bikes we needed. Friendly and very helpful everytime we went back.
Took the time and patience to explain what was wrong and how to fix it
Great customer service!