Customer Testimonials
Absolutely thrilled with our experience at BSP bike shop! We recently purchased bikes for my girlfriend and me, and the entire process was smooth and enjoyable. The staff was super friendly, knowledgeable, and really took the time to help us find the perfect bikes that suited our needs. They even went above and beyond to ensure everything was properly fitted and ready to ride. The quality of the bikes is top-notch, and we couldn’t be happier with our purchase. Highly recommend this shop to anyone looking for great bikes and exceptional service!
Top notch service by a friendly approachable staff. No pressure sales and quick and efficient product delivery. Will definitely have my ride serviced by this professional team.
Staff went to bat for me over a faulty piece of gear and I promptly received a replacement. Excellent service!
The staff are very knowledge on the bike. And their customer service are nice.
Stephen and his crew were amazing to deal with. I can't say enough about the great service they provided. I would recommend BSP to anyone looking for a bike.
Great pricing and selection knowledgable staff who clearly loves bikes!
Care to customer and customer advice is excellent.
Chris was an honest and knowledgeable salesman, exemplary in every way
Friendly service!
Friendly staff, great selection of bikes and accessories
Daniel was awesome in helping me, very new to road biking, by putting on clipless pedals on my bike and brackets on my cycling shoes. He even held my bike up while I pedaled around the store to get some practice clipping in and out! All staff there were super friendly!
Excellent - Stephen is the best!
Fantastic service!!!!!
Good salesman and provided us good information about bikes according to our needs.
Chris is knowledgeable, helpful and friendly!
Just excellent service delivered by great group of employees who want to help!
I had my flat tire fixed quickly after making an appointment and was very happy with the service I received. I also appreciate all the time the staff took to answer my questions. Pacific Sports is a really great bike shop and I have been going there for years.
Very straight forward. Fast to complete service. No complaints
Friendly staff! Very informative
I have bought the cycle clothing a couple of times. I've been super happy with the high quality product Pacific Cycle carries.
Very warm welcoming and knowledgeable staff!
Had a great experience buying my bike there. The sales rep was great, knowledgeable and never felt pressured to buy.
Very friendly, helpful service
Excellent customer service was given.
I really like my son this bike ride .
Friendly staff and fast service.
very knowledgeable staff! Super helpful . our purchase was very easy and felt very confident with our choice!
Pleasant and professional staff who are genuinely committed to finding you your perfect next bike. I especially appreciate Stephen's outstanding customer service and how he keeps going that extra mile even when he's been working 14 days straight.
If you're looking at an enthusiast-level and above bike and are interested in either Cannondale, Specialized or Trek, this is the place to go in Vancouver.
The technician took time to explain how to properly replace the chain on my bicycle.
Great service and nice folks