Customer Testimonials
Very warm welcoming and knowledgeable staff!
Had a great experience buying my bike there. The sales rep was great, knowledgeable and never felt pressured to buy.
Very friendly, helpful service
Excellent customer service was given.
I really like my son this bike ride .
Friendly staff and fast service.
very knowledgeable staff! Super helpful . our purchase was very easy and felt very confident with our choice!
Pleasant and professional staff who are genuinely committed to finding you your perfect next bike. I especially appreciate Stephen's outstanding customer service and how he keeps going that extra mile even when he's been working 14 days straight.
If you're looking at an enthusiast-level and above bike and are interested in either Cannondale, Specialized or Trek, this is the place to go in Vancouver.
The technician took time to explain how to properly replace the chain on my bicycle.
Protective gear
Knowledgeable staff
Had the bike I wanted at a great price. Steve get me some excellent info on eBikes when I was first looking.
Stephen took time to explain what options I had to fix the geometry on my bike. I thought the seat was the issue, but replacing my handle stem was actually what I needed. Thanks.
Attentive and good quality parts and choices
Staff are very helpful and accommodating
Very informative and very friendly
Courteous, knowledgeable personnel.
👍👍
Amazing staff and great products
Great selection and best service I’ve seen in any bike shop in Vancouver.
Good service and communication
Great customer service!
Excellent client service from each one of the staff
We appreciate BSP's support of our goals and work in community; and the great products at reduced cost that you supply us to fulfill our goals!
High quality products and a friendly, knowledgeable customer service.
I highly recommend Bicycle Sports Pacific - Downtown.
Your staff was very patient. You encouraged me to try several bikes without any pressure to purchase. Then when I found a cheaper price on the bike I decided on, you price matched. I would highly recommend you to anyone I know.
Strong effort to satisfy customer in the service department.
Fast efficient service, friendly knowledgable staff, good prices
Steven & staff are amazing. Steven valued my business & used all his resources to find a low inventory Specialized bike by reaching out to check with the Canadian regional distributor and found me the model i wanted in Canada & brought it to BC... These are the little extra things a good shop can provide to keep your business and moving forward I'll certainly consider keeping my business with BSP and always recommend them as a valued vendor.
I have bought the cycle clothing a couple of times. I've been super happy with the high quality product Pacific Cycle carries.