based on 2808 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone is super helpful and clearly like their job.
Professionalism, quality workmanship!
Kind, knowledgable and efficient, It's my go to spot for little and big bike stuff. Thank you
Knowledgeable employees. Quick service. Fair price. Friendly.
When I peddle back chain getting stuck
Very responsive and professional service! Very knowledgeable and able to repair/fix in timely manners at a reasonable price.
Friendly, knowledgeable, helpful.
Helpful, friendly and knowledgable.
For my recent service Justine was great. However, my initial complaint was a squeaky "rubbing" sound from the front wheel/tire. She recommended the annual tune-up, which I received. After riding a few miles the sound returned.
Thank you, Justine, for wonderful, helpful and kind service in choosing a helmet for Emmet! Very much appreciated!
Friendly professional service. Great products. David andJP were so helpful!!!
I loved the verbal exchange I had with one of the reps, he clearly knew what he was talking about and had all the information I needed in order to make my new purchase in due time.
Honest knowledgeable no nonsense staff
Staff is so knowledgeable and nice
Best customer service around!!!
Friendly knowledgeable staff who don't talk d own to you if you're not a gear head. Good service, quick turnaround. What's not to like?
Good quality
Great service, great place. First time going there.
I've been using shops in the Bicycle Habitat chain literally for decades, and always have a great experience with them. For mechanical work everything is always done quickly and to an excellent standard.
Nice staff great service!
Expensive. Long turn around time. No interaction with bike mechanic to explain what was done.
Great service. Reasonably priced.
Customer service is top notch.
Close by, convenient hours, and I trust your techs advice.
Great service n advice
Very timely also
Fast delivery service and efficiency
great, great service! won't go anywhere else.
the brake was fixed and doesn't squeak anymore, the derailleur shifts smoothly, there's more air in the tires. Everyone was helpful and polite. What's to complain about?
Friendly, quick service, informative. It's a bit pricey, but that's New York.
Everyone who works there is very helpful and friendly.
Jeremy was so helpful and patient with my wife and I. We will definitely be regular customers and tell our friends and family. The shop also had great gear and knowledgeable service staff. Thanks!