based on 3067 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bicycle Habitat has been an essential part of my triathlon training journey. From my bike fit to ongoing service and repairs, the team has been knowledgeable, reliable, and genuinely invested in helping me perform my best. Every time I bring my bike in, I leave confident it is race-ready. Highly recommend to any cyclist serious about their riding.
Great staff.
Courteous, knowledgeable, service oriented and highly recommended.
The test ride was smooth
Friendly staff
I love the fact that I called the shop about a specific bike, and when I arrived about an hour later it was assembled and ready.
The sales person was very friendly and helpful. I definitely will be going back for my bike needs.
Yes
although I was shocked at the overhaul sticker price (advanced notice) the work done on my 10 year old Cannondale was overdue and delivered good value for money. I was probably on course for a brake or tire failure soon down the road.
Pocket friendly Charges
i always feel like the team is really interested in giving me all the options for my bike and the services needed. they seem to genuinely enjoy what they do and sharing the knowledge with me while addressing any issues or making recommendations.
Fast, friendly, easy, accommodating. Delivered as agreed.
The experts in the bike shop are efficient and trustworthy.
Top notch customer service and the product(s)
Like the bottle holder I purchased is awesome, it's a good investment. The workers are informative and pay attention to detail. That specific bicycle shop will be my number 1 bicycle shop to go to. Thanks to all staff, much appreciated.
The staff is always terrific and helpful. I’ve never gotten any attitude, like with some other bike shops. The repairs they’ve done for me are at a high level, and they carry quality product.
everyone is always friendly
Friendly conversation and great service
Professional
Friendly
courteous
Fairly priced.
Thank you team
Staff can be rude & pretentious. Feels like there’s à lack of patience for beginners and I often feel rushed when in the store. Much more likely to go to the park slope location moving forward. One of the guys at Vanderbilt is very nice - unfortunately forgetting his name, but the Asian guy.
Friendly helpful knowledgeable staff. Great mechanics.
I like the friendly mechanics, the knowledgeable staff and the good selection. Bicycle Habitat has been around a long time and they know what they're doing!
Prompt, knowledgeable and friendly help
Everything. Big fan of Bicycle Habitat. Bought my bike and accessories there. Been shopping there for over 25 years at all the different locations. Took a bike maintenance class there. All the repair guys—especially Eric and Tim at the Vanderbilt store—have done great work keeping my bike on the road and are good dudes, too.
Good
Bike looks and rides great!
great great service
Quick & affordable
excellent service and quality work
Quality! Expensive but worth it.
Very helpful mechanic, able to get in quickly for a simple request (swap crank arm)
My experience was great with my purchase of bike parts.