Customer Testimonials
Very helpful to choose the correct bike
Great service. Very friendly and helpful without being overbearing. Very well done!
Very knowledgeable and friendly staff. Good products.
Always helpful and easy online store
Always a friendly face and great service
Very friendly and helpful. Walked in with a question about a new bike I had just received and put together (wasn’t even a Trek) and they kindly fixed my issue in 5 minutes and took it for a test ride before giving back to me. Very pleased with the service and kindness to help so promptly
Really knowledgeable staff. Super helpful and kind.
Quick service
I like the trek bicycle and the advice I receive about maintaining it
Daniel was incredibly patient and supportive while helping my son choose his bike. He took the time to explain the differences between the models, answered all our questions, and never made us feel rushed. Thanks to his guidance, my son felt confident and excited about his choice. Excellent customer service—thank you!
Great friendly service. Knowledgeable advice
Great bikes. Good service.
Chris was very understanding and very helpful
My bike was fixed very quickly and economically
His instructions on where to park and find the store was so helpful
Very friendly helpful staff who go above and beyond which is very rare these days:)
Knowledgeable and friendly staff provided effective and efficient service.
quality and uniqueness
Thank you for being fair and reasonable with the charge for the bike servicing. Bike is in much better shape now.
Thanks
Srujana.
It’s local, the team are very helpful.
The knowledge and how quickly service was complete
Friendly and very helpful staff! Great job fixing up my bike too.
Staff member was super helpful, felt like he went above and beyond to assist. I had a general idea of what I wanted and he was able to provide additional context and suggestions.
Good service
Great quality and excellent customer service
Great customer experience. Made it easy to select what bike to buy for my daughter.
The quality
The people who work at this place are simply fabulous - engaged, helpful, generous & friendly
Team members are always helpful and friendly. We bought a Trek Roscoe for our son as it was his dream-bike and while we don't know much about bikes, we never feel out of place coming in for a service or advice. The original purchase was a real thrill for him. Tom made it a real occasion. Thanks.
As always, great products and a great servicing team. Came in with a damaged bike and they were able to fix it and have it ready within a few days. I have purchased two bikes from there and they are fantastic.
Service is next level and products are amazing
The staff, Guy and Jason (I think) were very helpful, knowledgeable and friendly. They took the time to listen to me and understand what issues I was trying to solve.
Always good customer Service. James was very helpful with what I needed.