Customer Testimonials
Expert advice
Great quality products with helpful knowledge from staff members made my experience a positive one.
Excellent service and information as always
Very friendly and knowledgeable and patient staff. Great selection of bikes. Good communication. Cannot recommend too highly.
Lachlan was really good man to suggest us a good bicycle for my sona and teach him how to take care of bike to my son. The way he dis talk and deal with us was amazing
Great service, friendly staff and not ripping people off with things they don't need.
Always great to deal with Trek Knox. Top quality products and just as importantly, friendly, knowledgeable staff who are happy to have a chat and answer any questions you might have. Highly recommend!
Nice quality of cycles and your staff was very helpful.
Great service from great people
staff provide efficient and knowledgeable service in a friendly way
The guys at the shop were amazing with great service and knowledge and easy to talk to
Excellent service, great staff and a great mechanic. Thank you.
Great products and very helpful and friendly staff
Nathan was amazing. Knew his stuff, sold us what we wanted. His service was impeccable.
Very informative sales staff. Quality product.
Customer service was great, knowledge of the bikes on sale & the difference between each model was explained well & gave me a clear indication of what type of bike & which model is going to suit my needs
Excellent customer service
Bike was great and light weight.
Staff was friendly and informative
friendly and helpful staff
Best bike shop in the region, huge range, parking right at the door, plenty of stock and friendly, knowledgeable staff.
JJ and Ryley are always super helpful and very knowledgeable on everything bikes! I recently dropped in late on a Friday with a technical problem with my Top Fuel and the guys were able to quickly sort me out and get me back on the trails! Excellent customer service from the team at Trek Whitfords. Thanks lads!
Great bikes and accessible beginners
Great product and very nice customer service from Tom, excellent customer experience from the bike shopping in the shop, thanks!
High quality and great customer service.
Always good customer Service. James was very helpful with what I needed.
Very helpful to choose the correct bike
Great service. Very friendly and helpful without being overbearing. Very well done!
Very knowledgeable and friendly staff. Good products.
Always helpful and easy online store

Great Service with a friendly smile