DOTS - Australia

Customer Testimonials

Report a concern   January 20, 2026 — Rated 10 out of 10 by N.V. Trek Bicycle Rouse Hill
What do you like about our products and services?

Staff friendly and knowledgeable

Report a concern   January 20, 2026 — Rated 9 out of 10 by M.W. Trek Bicycle North Lakes
What do you like about our products and services?

Knowledgeable staff and Good quality products.

Report a concern   January 20, 2026 — Rated 9 out of 10 by J.C. Trek Bicycle Sydney
What do you like about our products and services?

Great shop, bikes, people and level of service.

Report a concern   January 20, 2026 — Rated 10 out of 10 by J.J. Trek Bicycle Carindale
What do you like about our products and services?

Exceptional service from staff
Report a concern   January 20, 2026 — Rated 9 out of 10 by R.K. Trek Bicycle Warrawong
What do you like about our products and services?

Very helpful staff
Report a concern   January 20, 2026 — Rated 10 out of 10 by M.B. Trek Bicycle Warrawong
What do you like about our products and services?

I needed a replacement part for my bike. I was attended to very quickly and greeted by a very friendly member of staff.
Report a concern   January 20, 2026 — Rated 10 out of 10 by A.W. Trek Bicycle Richmond
What do you like about our products and services?

They have what you always need and helpfull
Report a concern   January 19, 2026 — Rated 10 out of 10 by R.M. Trek Bicycle Melbourne
What do you like about our products and services?

Vera helpful and knowledge staff
Report a concern   January 19, 2026 — Rated 10 out of 10 by S.H. Trek Bicycle Carindale
What do you like about our products and services?

Personal friendly service and advice….
Report a concern   January 19, 2026 — Rated 10 out of 10 by K.M. Trek Bicycle Joondalup
What do you like about our products and services?

Great staff and super helpful. Built my bike while I waited as had no chance of getting back to Joondalup the rest of the week.. BIG thank you.
Report a concern   January 19, 2026 — Rated 10 out of 10 by Bradley Greer Trek Bicycle Phillip
What do you like about our products and services?

Always able to assist with minor technical
Problems

Report a concern   January 19, 2026 — Rated 10 out of 10 by M.M. Trek Bicycle North Lakes
What do you like about our products and services?

Attention to detail
Great service response

Report a concern   January 19, 2026 — Rated 10 out of 10 by M.G. Trek Bicycle Camberwell
What do you like about our products and services?

Tubeless tyre resealing

Report a concern   January 19, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Windsor
What do you like about our products and services?

The girl who helped us was fantastic in her knowledge and support of our purchases.
Report a concern   January 19, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Knox
What do you like about our products and services?

Jasmine was fantastic and the team at Knox had the fx+2 ready in 2 hours.
The store has plenty of parking next to it and dedicated parking outside their door.

Highly recommend the store and the brand experience thus far

Report a concern   January 19, 2026 — Rated 10 out of 10 by Stephen Michelle Farmer Trek Bicycle Ipswich
What do you like about our products and services?

Good quality equipment and the follow up support is second to none.

The old saying, if you’re on to something good “You stick to it”
Report a concern   January 19, 2026 — Rated 10 out of 10 by Tassana Lawan Trek Bicycle Melbourne
What do you like about our products and services?

There’s everything you need about bikes, the service is amazing, the staff are friendly especially Nathan, he was so helpful and resourceful.

Report a concern   January 18, 2026 — Rated 10 out of 10 by T.P. Trek Bicycle Ipswich
What do you like about our products and services?

I like the staff that work at trek Ipswich. Everyone is really helpful.

Report a concern   January 18, 2026 — Rated 10 out of 10 by E.L. Trek Bicycle Myaree
What do you like about our products and services?

In spite of a problem with delivery caused at the warehouse, the staff at the shop remained in contact and positive and very helpful at delivery.
Report a concern   January 18, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Bennetts Green
What do you like about our products and services?

Friendly knowledgeable staff, great range. Just an enjoyable experience

Report a concern   January 18, 2026 — Rated 10 out of 10 by C.P. Trek Bicycle Turramurra
What do you like about our products and services?

very friendly service
Report a concern   January 18, 2026 — Rated 10 out of 10 by C.B. Trek Bicycle Windsor
What do you like about our products and services?

Available and reliable
Report a concern   January 18, 2026 — Rated 10 out of 10 by D.P. Trek Bicycle Ipswich
What do you like about our products and services?

Great Customer service
Report a concern   January 18, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Carindale
What do you like about our products and services?

Ethan was a legend. Very helpful

Report a concern   January 18, 2026 — Rated 10 out of 10 by G.C. Trek Bicycle Sydney
What do you like about our products and services?

Service and informative friendly staff
Report a concern   January 18, 2026 — Rated 10 out of 10 by S.W. Trek Bicycle Knox
What do you like about our products and services?

Got my bike serviced very quickly!!
Report a concern   January 17, 2026 — Rated 10 out of 10 by M.K. Trek Bicycle Rouse Hill
What do you like about our products and services?

Excellent service.
Report a concern   January 17, 2026 — Rated 9 out of 10 by S.W. Trek Bicycle Cannington
What do you like about our products and services?

Prompt efficient and friendly service with a warranty repair on a brand new Madone SLR7.

Report a concern   January 17, 2026 — Rated 10 out of 10 by T.S. Trek Bicycle Joondalup
What do you like about our products and services?

Friendly staff and Support, super knowledgeable
Report a concern   January 17, 2026 — Rated 10 out of 10 by D.S. Trek Bicycle Belmont
What do you like about our products and services?

Friendly and knowledgeable staff, fast turnarond and a can do attitude to bike servicing. Pricing of serving is excellent and they take care when working on the bike.

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