Customer Testimonials
The service team where fantastic from start to finish.
Bart provided excellent service.
Products speak for themselves.
Friendly helpful staff who go above and beyond, who recognise, and are patient with, young riders growing the knowledge and skills in riding and maintenance. So grateful my son can go in there and be treated so well. Thank you.
Marco in store was very knowledgeable and assisted in answering all my questions
Comprehensive report and very helpful, quick turn around too
Very pleased with the way my bicycle was repaired and how quickly the service team was in getting me back on the road
I like the Trek Bikes, will be sticking with Trek
Durability, design dynamics and aesthetics.
Put my bike in for a service and to fix some specific parts, the quality of the work is outstanding.
Good communication. good service.
The team were so helpful and answered all my questions. Appreciate the help
Shop service is always spot on and the bikes are beautifully presented in the spacious shop
Super friendly and helpful team
Quick efficient
Fast and detailed
Very friendly and helpful staff and excellent customer service
Always easy to find the products i am after.
The team at Trek BG are great. Ken is the best, as soon as I step foot in the door he sees me coming and goes to get my bike from out the back. I trust the team, so its worth the 45 minute ride to bring my bike out there for a service. Cheers! First name removed
Good product in electric bikes, always backed by a capable shop team
Everything perfect
I love the store layout and the range of products. I realise there’s a bit of a staff shortage at the moment but I was able to book my bike in for a service when it suited me.
Great products and excellent service.
Like always the Team provide great customer service and knowledgeable on product being sold.
Gavin just knows everything and is so helpful it is beyond ridiculous. He and the other staff have made me feel like a long lost friend rather than a customer. Just brilliant.
Mr. Peter at Joondalup Trek store was incredibly helpful and made the whole bike-buying experience easy and enjoyable. He took the time to understand what I was looking for and guided me to the perfect bike. I’m extremely happy with the bike I selected and with the overall service. Highly recommend this store to anyone looking for great advice and quality bikes!
Always great service from the team at Trek Coburg.
What my bicycle needed was explained very well. It was fixed up pretty quickly, only 1 day! Communication was easy and the service is priced really reasonably. Jackson did an amazing job fixing my bike and I really appreciated his explanation at the end of all the work he'd done.
Great service and very helpful staff
The guys at TREK were great.
I took my bike in yesterday with a problem and they had it fixed within 1 hour
Thanks so much
I bought the Trek Verve and I found it the simplest and most comfortable bike I tested.
All staff at your Coburg store were extremely friendly, knowledgeable and helpful.