Customer Testimonials
Both Rob and Mariana gave superb service. Really knowledgeable and helpful. They made the whole process of spending a scary amount of money on a new bike (beautiful red Domane+SLR) quite painless- enjoyable even!
Very knowledgeable and helpful staff. Very reasonable prices and quick service.
Would highly recommend.
I found the person I dealt with was knowledgable and willing to explain fully
Wonderful service, staff prepared to go the extra mile, even without an appointment. Tom was really helpful and extremely knowledgeable. Good range of high end ebikes at a reasonable price. Good to note that they hire ebikes and sell ex- demos.
Great work and advice from Schem in the workshop - thank you!
Excellent services and staff as well. Thank you
I bought a bike with GCI scheme. It had been dispatched extremely fast (1-2 days). Communication also was very good and polite
Very helpful, knowledgeable and friendly
Ridgeway Cyles is a beacon of biking excellence in South Oxfordshire. Excellent service and reasonably priced, Mark and Barry do a great job keeping me pedalling safe on the road and the Ridgeway.
Good advice, friendly, clear about costs and keeping them down - you know you're dealing with people who are genuine and reliable.
Very friendly staff, good quality goods at a reasonable price.
All of the staff in the store were incredibly helpful and extremely patient. As a runner, looking to get some extra miles in cycling, I'm not really that knowledgable about bikes and the world of cycling. Prior to visiting Wheelbase, i went to another cycling shop where they were rude and patronising.
Therefore, it was a breath of fresh air to meet with Bernie, who sold me my bike. On collecting it, Theo was exceptional and even the guy who wasn't serving me was lovely.
Thank you to everyone in Wheelbase, glad I nipped on the off-chance after giving up on buying a bike.
Always brilliant service. Staff very polite and knowledgeable. highly recommended 10/10.
I literally have already recommended Joe Daly to others so that's a 10/10 likelihood. I like that the shop is small and locally owned and run by experts who seem to really like what they do. I always trust that I am getting a good recommendation or purchasing a good product. I find the prices fair as well and the level of service excellent. Long live Joe Daly!
Good quality products, friendly staff. Delivery was free too ๐๐ผ
Great friendly service with a professional Manor from the staff . I will be a future customer for all my cycling needs.
Good range of bikes, excellent sales care and advice. Clear and reassuring
Friendly and helpful
East to book an appointment for a repair. Dropped it off a few days early to suit me. Bike was ready before appointment and I received a text telling me it was ready to collect. Great service. Many thanks.
Very helpful sorted out the problem in minutes
Excellent service; personal, knowledgeable, friendly. In a world of faceless online retailing, this is the opposite. Embrace it, while it still exists.
Great service from a local store provided by knowledgeable staff - everything you need from a bike shop.
Prompt and personal attention to requests.
Soeedy and prompt service
Friendly, Helpful and professional
Finally made a decision about getting an ebike after a year of various incidents so it wasnโt the right time. A big choice of bikes but I knew what I wanted . Staff all very helpful and knowledgeable I feel very pleased with the product and hopefully it will open up new horizons.
Fabulous service from start to finish. Friendly high performance insights ๐๐
Purchased 2 bikes from them and their after sales service is fantastic. Covered over 4k miles on my bike and just had a service. Good as new.
Great service

Really quick and efficient service from Cookson's, they kept me up to date with emails and delivered the bike much faster than other retailers were advertising.