Customer Testimonials
Service with a smile.
Great shop, great products and a great team. Always friendly always knowledgeable - been going for years and wouldn’t ever go anywhere else.
As described, delivered on time and would recommend to one and all.
Prompt and professional
One on of the best spots in the North East
Helpful and knowledgeable staff on purchasing an e- bike for my wife also fast service on updating my e- bike and tubeless top up solution inserted into my tyres
Got my item for a great price in the sales. The item turned up in no time at all with plenty of tracking information
Quick turnaround. Great customer service, good value
Amazing service, really helpful and so quick. Went in to get frame checked and was told it was broken, they dealt with manufacturer and sorted the replacement then built up the bike all in a couple of weeks.
Lovely people, Nick is wonderful, such a helpful man, I feel nothing was to much, my sons bike was sorted really fast, was given a quote for work, very friendly, answered any questions I had.
Very educational bike sizing process. It was really helpful to speak to someone so knowledgeable.
Great team at Maidstone! Its the people who make this branch outstanding. Love the new store great range and depth of stock. well done to all.
Good communication, good follow up, delivery service
A beautifully rebuilt rear wheel for a Surly Crosscheck. Lovely balance and very robust spokes for commuting as well as off-road. This is my go-to shop for bike repairs, components and advice. Really friendly staff who aim to simply get your bike back on the road as soon as possible. No BS - just bikes...The classic local bike shop lives on here. I thoroughly recommend it.
The entire experience was overall very good. The lad's are very helpful and very knowledgeable
I've bought 3 bikes from you over the years - the staff have always been great. This was a major service plus maintenance and repairs and having ridden it today it's in great shape.
Friendly, very knowledgeable, go out of your way to help and adapt so bike problems are solved. Very reasonable pricing.
Brilliant service . Thanks
Wildside have an expert team of mechanics who are able to cater needs very well indeed. They turnaround time is good, and lead time is reasonable - demand is high of course, but they get jobs done quickly and to a very high level indeed. My bike is like new and I'm really grateful for it.
Great product, very reasonable price, and delivered quickly.
Heaven on earth for the serious cyclist. Grateful to Phil and the staff for taking the time to patiently answer all my questions. When in London, you must go!
Very helpful and willing to listen hard to the issues I face in starting cycling again. (77 years old and operations take their toll!)
Arranged for me to see a similar bike t the one he recommended, that went like clockwork
Professionally excellent service helpful and very knowledgeable in guiding me through my New Bike
Friendly helpful and not in a rush time well spent
Great service, Friendly, Price good
Great and friendly service, very efficient and reasonably priced.
thanks for refurbing my bike, works like a dream now. really good service and Amy did a fantastic job.
Summit personnel have always been very helpful whenever I've had work done on our bikes or advice. I've always been very happy with the work that's been done and time taken....
Staff knowledge and eagerness to help
The team provided a prompt and highly professional service. It is always a pleasure to work with Russ and Dean, whose knowledge and customer care are a true asset to the Maidstone store. Their expertise and consistently positive approach are the reasons I continue to return.
The VIP service from the bike mechanic :-)
Excellent service from a friendly local business. Always giving honest and trusted advice with excellent results.
Satisfied as always