UK

Customer Testimonials

Report a concern   July 30, 2026 — Rated 10 out of 10 by Oliver Wotherspoon Cookson Cycles
What do you like about our products and services?

Really quick and efficient service from Cookson's, they kept me up to date with emails and delivered the bike much faster than other retailers were advertising.

Report a concern   July 30, 2026 — Rated 10 out of 10 by O.R. Trek Bicycle Bracknell
What do you like about our products and services?

Both Rob and Mariana gave superb service. Really knowledgeable and helpful. They made the whole process of spending a scary amount of money on a new bike (beautiful red Domane+SLR) quite painless- enjoyable even!

Report a concern   July 30, 2026 — Rated 10 out of 10 by Ross Hutchinson Cycles UK Maidstone
What do you like about our products and services?

Very knowledgeable and helpful staff. Very reasonable prices and quick service.
Would highly recommend.

Report a concern   July 30, 2026 — Rated 10 out of 10 by R.R. Big Bear Bikes
What do you like about our products and services?

I found the person I dealt with was knowledgable and willing to explain fully

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.H. eBike Centre
What do you like about our products and services?

Wonderful service, staff prepared to go the extra mile, even without an appointment. Tom was really helpful and extremely knowledgeable. Good range of high end ebikes at a reasonable price. Good to note that they hire ebikes and sell ex- demos.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Ben Gothard Forge 1860
What do you like about our products and services?

Great work and advice from Schem in the workshop - thank you!

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.F. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Excellent services and staff as well. Thank you

Report a concern   July 30, 2026 — Rated 10 out of 10 by I.U. Trek Bicycle Bicester
What do you like about our products and services?

I bought a bike with GCI scheme. It had been dispatched extremely fast (1-2 days). Communication also was very good and polite

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.K. Roots Cycles Ltd
What do you like about our products and services?

Very helpful, knowledgeable and friendly

Report a concern   July 30, 2026 — Rated 10 out of 10 by Louis Notley Ridgeway Cycles
What do you like about our products and services?

Ridgeway Cyles is a beacon of biking excellence in South Oxfordshire. Excellent service and reasonably priced, Mark and Barry do a great job keeping me pedalling safe on the road and the Ridgeway.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Mark Wringe Nevis Cycles
What do you like about our products and services?

Good advice, friendly, clear about costs and keeping them down - you know you're dealing with people who are genuine and reliable.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Jim Gardner The Edge Cycleworks
What do you like about our products and services?

Very friendly staff, good quality goods at a reasonable price.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Charlotte Corrigan Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

All of the staff in the store were incredibly helpful and extremely patient. As a runner, looking to get some extra miles in cycling, I'm not really that knowledgable about bikes and the world of cycling. Prior to visiting Wheelbase, i went to another cycling shop where they were rude and patronising.

Therefore, it was a breath of fresh air to meet with Bernie, who sold me my bike. On collecting it, Theo was exceptional and even the guy who wasn't serving me was lovely.

Thank you to everyone in Wheelbase, glad I nipped on the off-chance after giving up on buying a bike.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Eddie Morris Cycology Bikes
What do you like about our products and services?

Always brilliant service. Staff very polite and knowledgeable. highly recommended 10/10.

Report a concern   July 30, 2026 — Rated 10 out of 10 by K.G. Joe Daly Cycles
What do you like about our products and services?

I literally have already recommended Joe Daly to others so that's a 10/10 likelihood. I like that the shop is small and locally owned and run by experts who seem to really like what they do. I always trust that I am getting a good recommendation or purchasing a good product. I find the prices fair as well and the level of service excellent. Long live Joe Daly!

Report a concern   July 30, 2026 — Rated 10 out of 10 by M.J. Trek Bicycle St. Albans
What do you like about our products and services?

Good quality products, friendly staff. Delivery was free too ๐Ÿ‘๐Ÿผ

Report a concern   July 30, 2026 — Rated 10 out of 10 by Clive Rawes The Edge Cycleworks
What do you like about our products and services?

Great friendly service with a professional Manor from the staff . I will be a future customer for all my cycling needs.

Report a concern   July 30, 2026 — Rated 10 out of 10 by J.T. Alf Jones Cycles
What do you like about our products and services?

Good range of bikes, excellent sales care and advice. Clear and reassuring

Report a concern   July 30, 2026 — Rated 10 out of 10 by M.T. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Friendly and helpful

Report a concern   July 30, 2026 — Rated 10 out of 10 by Peter Yarranton Alf Jones Cycles
What do you like about our products and services?

East to book an appointment for a repair. Dropped it off a few days early to suit me. Bike was ready before appointment and I received a text telling me it was ready to collect. Great service. Many thanks.

Report a concern   July 30, 2026 — Rated 10 out of 10 by C.P. Cycles UK Leigh-on-Sea
What do you like about our products and services?

Very helpful sorted out the problem in minutes

Report a concern   July 30, 2026 — Rated 10 out of 10 by Adam Hindle The Edge Cycleworks
What do you like about our products and services?

Excellent service; personal, knowledgeable, friendly. In a world of faceless online retailing, this is the opposite. Embrace it, while it still exists.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Nick Holt Beyond Bikes
What do you like about our products and services?

Great service from a local store provided by knowledgeable staff - everything you need from a bike shop.

Report a concern   July 30, 2026 — Rated 10 out of 10 by T.S. Roots Cycles Ltd
What do you like about our products and services?

Prompt and personal attention to requests.

Report a concern   July 30, 2026 — Rated 10 out of 10 by L.W. Skinnergate Cycles
What do you like about our products and services?

Soeedy and prompt service

Report a concern   July 30, 2026 — Rated 10 out of 10 by Lawrence Young The Edge Cycleworks
What do you like about our products and services?

Friendly, Helpful and professional

Report a concern   July 30, 2026 — Rated 10 out of 10 by J.D. eBike Centre
What do you like about our products and services?

Finally made a decision about getting an ebike after a year of various incidents so it wasnโ€™t the right time. A big choice of bikes but I knew what I wanted . Staff all very helpful and knowledgeable I feel very pleased with the product and hopefully it will open up new horizons.

Report a concern   July 30, 2026 — Rated 10 out of 10 by Ashley Richardson Forge 1860
What do you like about our products and services?

Fabulous service from start to finish. Friendly high performance insights ๐Ÿ‘๐Ÿ‘

Report a concern   July 30, 2026 — Rated 10 out of 10 by G.B. eBike Centre
What do you like about our products and services?

Purchased 2 bikes from them and their after sales service is fantastic. Covered over 4k miles on my bike and just had a service. Good as new.

Report a concern   July 30, 2026 — Rated 10 out of 10 by L.S. eBike Centre
What do you like about our products and services?

Great service


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