Customer Testimonials
Your services are superb. Staff are incredible, excellent Customer service, communication and making one feel human.
Wide range of high quality bikes and knowledgeable staff.
We are both really grateful for the way you have looked after our bikes over several years now, as well as stepping in to help our daughter with her wheelchair.
Thank yuo to all the staff!
Great support and service.
Easy to navigate 👍
Very professional service and knowledgeable staff. Good section of products.
The best advise locally to Marlow. Great service and quick delivery of ordered bike.
Good looking strong and well-priced, what more could you want.
Very helpful advice and welcoming approach
Level of service is always top notch.
Great help with a mechanical issue
Professional and friendly..Good advice provided and a timely reasonably priced servicing.
Always very helpful, knowledgeable and friendly. Great service.
Efficient and quality work. top level mechanics and excellent advice and service
Friendly, prompt and good quality service
The range of bikes and accessories in-store and the service provided
Great support from Rich when choosing & buying a new road bike. He was knowledgeable and incredibly patient!
It's local and the staff are friendly and when I need something I can get it here
The team at Saddle safari are brilliant, have always been super helpful, and I’m very happy with the bike I bought from them
The personal service that you get
Very helpful and go the extra mile.
Great customer service, friendly and on time. Super knowledgeable and helpful too.
I needed an urgent inner tube change for my Boardman Hybrid bike, this was something that I really wasn’t confident doing myself since it was around 30 years ago since I last did this!
Paul and the team at the Chelmsford store were incredibly friendly, helpful and accommodating. Within an hour of telephoning the store, the change was done whilst I waited!
I won’t hesitate to return if I have any further bike maintenance issues. Thanks guys!
Martin took a genuine interest in sourcing & building the bike I wanted, and kept me informed with regular progress reports throughout. Completed bike was well built with all the right attention to detail.
Very professional bike service
I recently purchased a bike, and Wheelbase was the perfect place to get advice and choose the right one for me. The staff were consistently friendly, knowledgeable, and straight to the point, making the whole process smooth and enjoyable. I’d definitely recommend them to anyone looking to buy a bike and get expert guidance.
Very knowledgeable and helpful.
Good honest help from first contact. Great outfit
Friendly staff. Good communication
Past and most recent experience of bicycle servicing has been excellent.