Customer Testimonials
Friendly getting on arrival and helpful advice given. Excellent technician who went above and beyond to find an affordable product to fix my bike.
Nice people, knowledgeable and willing to spend time with you to reach the correct decision.
Prompt and efficient service.
Pleasant and helpful team who were happy to assist me choose a new bike with lots of useful information. Alice kept me informed during the build period and provided a really thorough handover of the new bike.
Amazing service. Product in stock. Going above and beyond by fitting in bike and very friendly
Easy booking, good knowledgable advice. Promote service at good value didn't feel i was being ripped off.
Bikes of Inverness have the right stock, the right parts, the right advice first time. I know when I come in trying to find the right piece of equipment, service item, or odd "how do I?" question, then Ill get a straight answer and come away with the right solution. Removes the stress from what is otherwise largely a hit and miss self service experience at generic outdoor shops.
Quick and friendly service.
Efficient booking in process. High quality service with a thorough diagnosis. Lots of practical hints and tips thrown in for good measure!
Tom is super knowledgeable
Very friendly and knowledgeable staff.
As efficient as Amazon at delivering what you want. Great Value
Super friendly shop, been using this as our main bike shop / bike workshop since 2009!
The staff are really helpful, friendly and knowledgeable. The whole place has always had a really nice vibe, and they look after locals really well. Have had several really good bikes through them for all the family.
I try to order as much as I can through their shop because I know if I’ve ever got a problem, they will sort it out. Much better than shopping online where I just end up ordering the wrong thing anyway! 😂
A good price and super fast delivery.
Personable, friendly, honest and reliable.
Quality of work, helpfulness of staff
Great customer service. job was completed ahead of schedule and I received a text message advising that my bike was ready for collection.
Great service
Excellent technical advice about solutions to problems, without any pressure to buy particular products.
Excellent service in a timely manner.
Very good, friendly staff, not pushy in any way.
Very clean, professionally run.
Staff very helpful.
The facilities very clean.
Bought some small parts, but staff v helpful & v fast service.
The bike I ordered was delivered on the day the email stated it would be, and was extremely well wrapped/protected. Recommended.
Always first class service...
Great team - couldn’t be more helpful and always tend to be a good crack!
Excellent service, thank you so much!
Good range of bikes, very helpful staff in particularly Ian. Very friendly and knowledgeable person. I would recommend.
Superb people who always go the extra mile!

Good service and can do attitude from everyone in the shop