Customer Testimonials
The person we spoke to listened to our comments about the issues with my grandsons bicycle and gave us clear information about what was needed and how much it would cost. The work was completed more quickly than predicted with all the problems fixed.
From the 1st contact by email, with Bernie, then telephone, then instore to purchase, the service was great, good communication and plenty of advice given re bike fit and bike itself. I purchased some accessories and Theo was more than happy to fit these. THANK YOU WHEELBASE, ILKLEY - Highly Recommend!
SPEEDY SERVICE BY EXCELLENT STAFF AT REASONABLE COST.
FITTED MY CONTROLLER WHILE I WAITED.
WHATS NOT LIKE
Greta store, very knowledgeable, reasonably priced, efficient service,.
Great products! Excellent customer service helping me find a new emtb! Thank you
The Bicycles and the knowledge
Helpful and friendly bunch that helped me to get a replacement motor in my ebike after it have up six months outside of warranty. Recommended.
Great service and very friendly
Always honest advice. Speedy servicing/repairs.
I thought you at skinnergate did a great job and would not hesitate in recommending you to family and friends
Wonderful service, no job too small. Passionate friendly and knowledgeable staff. A pleasure to shop there
Very helpful and knowlegeable.
Very friendly and helpful staff, lots of sections to choose from.
Great deal on a battery I had been looking for for a while, delivered very quickly in perfect shape.
Friendly competent staff, explained exactly what was wrong with bike.
Cracking bike shop use it or loose it!
The Knowledge and advice from the team gives you confidence that you are making the right purchase .
It’s all about sharing experiences and you can tell from the first visit that they are all made about bikes.
very helpful and knowledgable
Very helpful and knowledgeable
Best bike shop I’ve been in to, guys are very helpful, that’s why keep going back 👍
Great advice and trouble free purchase
Very good knowledge by the staff and Always helpful
Always helpful and friendly, very knowledgeable and always there to help if needed
Was given very good advise when deciding which bike to choose.
On collection all aspects of the bike were explained well and good advice given .
Not the largest bike business, but definitely one of the best! Great atmosphere in the store, and knowledgeable friendly staff. Product quality is superb. A boutique bike busines well worth acquainting yourself with.
John Higham
Very friendly knowledgeable and helpful staff
I live in Sheen
As is the custom with BigPeaks Phil sorted out my bike very efficiently and I now have a bike that is as good as new. Big thanks
Easy to deal with question to difficult or awkward to ask. Always nice to be welcomed in person when visiting the shop.

Very prompt & professional service